Urology Support SecretaryBand 3
7 days ago
Job overview
We are seeking a secretary to join in a supportive role which is based at Royal Bournemouth Hospital working within the Urology Secretarial Team.This is an excellent opportunity to develop surgical secretarial skills by gaining experience within a busy Urological Department.The ideal candidate must have a good knowledge of office practices and medical terminology is preferable. Excellent interpersonal skills, reliability, flexibility and the ability to work under pressure as well as a good team play as essential.Main duties of the job· Typing audio and digital documents to include operation and clinic letters· Maintaining investigation systems for patient results· Undertaking typing of other clinical groups within the Urology Department· Processing of Choose & Book referrals· Delivery of investigation requests to other departments within the hospital· Postal service administration for outgoing patient letterBase Location: BournemouthInterview Date: TBC Main duties of the job To provide an efficient secretarial service within the Urology Secretariat and Clinical team. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, booking of appointments etc. using audio/Digital Dictation systems Working for our organisation Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. There is a planned move for this service anticipated during December , when this role and base of work will relocate to Poole site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the post holder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions. Detailed job description and main responsibilities To support the consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.Be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary.Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.Photocopying and general filing to include correspondence, results in hospital notes when required.Be responsible for out-going post, meeting afternoon deadline assisting post workers when required.Deal with telephone queries in an appropriate manner as instructed by the consultant secretary.Ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies.To understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.Prepare an adequate instruction daily work sheet to be used in the post holder’s absence. Person specification Qualifications Essential criteria RSA II or equivalent touch typing/computer skillsMinimum 5 GCSE’s including English or equivalentRelevant previous work experience in this role Experience Essential criteria Secretarial experienceNHS medical secretary experience Technical Skills Competencies Essential criteria Computer literate with word processing experience.-
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