Trainee Appraiser

4 weeks ago

Leeds, United Kingdom Vintage Cash Cow Full time

About theteam:

At VCC the Appraisals Teamplays a crucial role in accurately valuing every product that comesthrough our doors. As the first point of contact we carefullyassess each box to ensure that we can provide a fair offer to everycustomer. Were proud to be the engine room of VCC providing thestock that fuels all the otherdepartments.

About the role:

As an appraiser you will appraisecustomers items on a daily basis collaborating with specialists andyour team leader to assist you in making informed decisions. Youwill work independently as part of a larger appraisal team strivingto meet and exceed KPI targets. You will receive ongoing trainingand development throughout your daytoday duties and fromspecialists. As an appraiser you will always be learning asanything could come through in a customers box and you will seethings you have never seen before even after years of experience.

Key goals andobjectives:

  • Buildup a comprehensive knowledge of vintage and antique items includinggold silver watches jewellery medals toys cameras and other relatedcategories.

  • Accuratelyappraise 2530 customer boxes everyday.

  • Ensure a qualitycontrol rate of at least 95% with no major errors supported byroutine audits from your teamlead.

  • Manage and maintainbox acceptance rate in line with the departments key performanceindicators(KPIs).

Inyour first three months youwill:

  • Learnhow to appraise a diverse range of vintage and antique items.

  • Receive and engage intraining on a large range of productcategories.

  • Collaborateclosely with your team leader and others across the team to supportyour learning andgrowth.

  • Appraise 2325 boxesper day.

  • Attend regularonetoone meetings with your team leader to discuss your progressand key performance indicators (KPIs).

In yourfirst six months youwill:

  • Becomean established member of the team improving on your first threemonths performance.

  • Developmore indepth knowledge of variouscategories.

  • Maintain aquality control rate (QC%) of95%.

  • Keep accept rate inline with departmentKPIs.

Keyresponsibilities:

  • Accuratelycarefully and efficiently appraise customersitems.

  • Keep the workenvironment clean andtidy.

  • Be open to changes inprocesses or environments and embrace them bringing any new ideasto your Team Lead to improve the working environment andefficiency.

  • Inform yourmanager immediately if you notice any health and safetyconcerns.

  • Take advantage ofselflearning opportunities and those provided toyou.

Essentialskills andexperience:

  • Enthusiasticabout vintage and antiqueproducts.

  • Displaysmeticulous attention todetail.

  • Proficient inaccurate dataentry.

  • Exhibits strongmultitaskingabilities.

  • Communicateseffectively with diverse teams anddepartments.

  • Adapts well tochanges in the workenvironment.

  • Valuescontinuouslearning.

  • Exhibitspunctuality andreliability.

  • Demonstratescompetence in ITskills.

  • Able to performtasks that may involve lifting boxes up to25kg.

  • Having priorexperience in the jewellery or antiques trade would be beneficialbut notessential.


TheDetails:

  • Locationof Work:
    • Working onsite Vintage CashCow:
      • Unit 14 Gelderd Road GildersomeMorley Leeds LS277JP
  • WorkingSchedule:
    • Monday toFriday
    • 8am to4pm
  • Benefits:
    • Starting Salary 22500
    • Be part of a rapidlygrowing company with so many opportunities toprogress
    • Free lunch tea coffee and snacksevery day
    • 25 days annualleave
    • Cycle to workscheme
    • Medicash
    • 2Community/ Charity days per year
    • Oliva MentalHealth
    • Monthly contribution towards your gymmembership
    • Regular socials andevents

AtVintage Cash Cow we prioritise inclusivity and collaboration amongdepartments to promote knowledge and expertise. We welcomeindividuals who value these principles and are ready to make avaluablecontribution.


AboutVintage Cash Cow

Theres anelephant in the boardroom. The unchecked consumption constantgrowth and focus on buying new is not an option in tomorrowsmarket. Companies around the world must stop their reliance onfinite resources that cant keep coming out of the ground. Changingconsumer behaviour is demanding companies change; less new fewershortlife items more reCommerce more reuse and more recycling. Thecostofliving crisis is catalysing and accelerating this change; itssimply cheaper to do the right thing.

Youll knowthat buying and selling old and vintage items isnt easy for mostpeople so weve set out to change that. Vintage Cash Cow is on amission to become the leading brand for buying and selling allthings vintage valuable and occasionally peculiar. By deliveringunrivalled convenience and care with our fair trustworthy andpersonal service we believe we can own this space in the UK andoverseas.

We arent doing this entirely alone.Weve raised VC investment from Dutch Founders Fund and AirbridgeEquity Partners including from the founders of WeTransfer Just EatBenelux and TreatWell. With their support and our unwaveringcommitment to changing the game for good globally this role is anexciting opportunity to join a brand primed forliftoff.

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