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    1 week ago

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Depot Driver Team Leader

2 months ago

Preston, United Kingdom Leader Online Ltd Full time

Reporting directly to the Transport Manager as the Depot Driver Team Leader, you are responsible for leading a team of drivers, ensuring timely and safe transportation of goods and maintaining high standards of customer service. You will have excellent leadership skills, a strong understanding of transportation regulations and a commitment to safety.

 

Key Responsibilities:

Team Leadership:

·       Supervising and motivating a team of drivers to ensure they meet performance targets and objectives.

·       Inducting, training, and performing 1-2-1’s for your team to ensure process compliance support for the site. 

·       Providing training and guidance to drivers to enhance their skills and performance. 

·       Scheduling shifts and routes to optimise efficiency and meet customer demands. 

 

Operational management:

·       Competent using the reporting tools and IT software.

·       Submission of regular reports to senior management, confirming achievement of the KPI’s

·       Collaborating with driver agencies to ensure cover for all areas of daily runs.

·       Timesheet checks, verification and completion. Absence, sickness and holiday management for all staff.

·       Coordinating with Transport Planner to ensure timely pickups and deliveries.

·       Monitoring driver performance and vehicle maintenance to ensure compliance with company policies and regulations.

·       Addressing any issues or concerns raised by drivers and providing timely resolutions. 

·       Ensuring products are packed safely and securely, so as not to be damaged in transit.

·       Managing returns and collections at the depot using bespoke computer systems. 

 

Safety and compliance:

·       Conducting all activities in a manner that promotes the Health and Safety of yourself and all colleagues. 

·       Enforcing safety protocols and ensure drivers adhere to all traffic laws and regulations.

·       Conducting regular inspections of vehicles to ensure they are in good working condition and compliant with safety standards. 

·       Managing site compliance, completing vehicle checks, safety checks and ensure all vehicles are safe. 

·       Plan and schedule servicing in accordance to the manufacturers specifications.

·       Repairs to be carried out in a timely and cost-effective manner.

·       Investigating and reporting any accidents or incidents involving company vehicles. 

·       Ensuring all daily deliveries are completed exceptional OTIF control by ensure accurate loading, unloading, and delivery and collection of all orders.

·       Ensuring accurate checking and verification of all stock on all vehicles, reporting issues and being the owner of the depot metrics. 

·       Ensuring all are driving vehicles in line with all statutory & legislative regulations including licence checks. 

·       Ensuring all vehicles are kept, safe, clean and tidy and no smoking takes place in the vehicles.

  • Lifting, moving, loading, unloading, protecting, wrapping and managing all products and equipment safely.
  • Using systems, reports and driving software to ensure compliance to all required driving standards.
  • Ensuring safe and appropriate use of equipment including vehicles, phones, computers, WMS.

 

Company objectives:

  • Ensuring business and individual key performance indicators are met.
  • Providing KPI support on data entry on all agreed system sheets. 
  • Contributing actively to achieving departmental service level and targets.
  • Cost control of depot, ensuring allocation and ownership of all consumables and depot spending including fuel consumption.
  • Identifying potential risks, problems, or product defects and ensuring they are reported immediately and resolved or highlighted as appropriate.

Customer Service:

·       Demonstrating exceptional driving standards and compliance at all times.

·       Maintaining a high level of customer satisfaction by addressing customer enquiries and concerns in a professional manner.

·       Identifying opportunities for service improvement and implement appropriate measures

·       Ensuring you and your team are well presented, professional, courteous and supportive to our customers at all times.

·       Participating actively in continuous process improvement projects, seek ways to develop and maximise customer service levels and improve OTIF delivery and reduce depot costs.

Requirements

  • Proven experience as a MHE operator. 

·       Proven experience in a similar role, preferably in the transport or logistics industry.

·       Strong knowledge of transport regulations and safety standards.

·       Ability to work under pressure and handle multiple tasks simultaneously. 

·       Excellent communications skills, both verbal and written. 

·       Excellent computer skills and familiarity with transportation management systems. 

·       Valid driver’s license with a clean driving record. 

Benefits

  • Subsidised Gym Membership
  • 22 Days Holiday per annum plus bank holidays
  • Length of Service - 1 extra day every 3 years.
  • Cycle2Work Scheme
  • Employee Assistance Programme, Access to Wellbeing Advice & Counselling 
  • Employee Referral Bonus