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Subscription Renewals Representative

4 months ago

Reading, United Kingdom Commvault Systems Limited Full time
JOB DESCRIPTION

About Commvault  

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over years, more than , organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

JOB DESCRIPTION:

As an organization, we're committed to an excellent work culture that adopts our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.

The role:

The Subscription Renewals Representative is responsible for achieving sales targets in a defined territory that includes current Commvault customers. The Representative will contribute to a developing and passionate team, which is acutely focused on completing the Land-Adoption-Expand-Renew journey for accounts. Preferred candidates have an appreciation for the significance of Annual Recurring Revenue and associated metrics.
 

The Subscription Renewals Representative is also an exceptional team player, as close alignment with field Account Executives and Renewal Support Engineers is critical to success. The Representative, however, must also close sales opportunities on an independent basis. This is an inside selling position; telephone, video conference and email are the primary modes of customer and partner communication.


How you will make an impact:

Maintain consistent customer engagement throughout the renewal sales cycle.

Ability to scope current and future environments, and present multi-year subscription renewal options to the customer. These transactions are viewed as new sales.

Identify and close upsell/cross-sell deals during the renewal engagement; maintain opportunities for these transactions.

Excellent ability to diffuse difficult situations, create a clear path to resolution with owners and dates, and secure buy-in from internal and external stakeholders to deliver.

Strong follow-up/follow-through - address all actions from meetings and confirm that items meet with client satisfaction.

Comfortable creating new processes with leadership, willing to take risks within goal-oriented framework.

What you need to be ready:

Bachelor’s degree or equivalent work experience.

Excellent communication, persuasion, listening skills.

Sales forecasting expertise.

Background in IT infrastructure.

Skills that will set you apart:

Subscription, or Renewals Sales, or Inside Sales experience gained within a software and or SaaS business

Experience with Salesforce CRM

Fluency in Germany and or French language skills both written and verbal to business level. 

You’ll love working here because:

We offer an attractive compensation package

Employee stock purchase plan (ESPP)

Continuous professional development, product training, and career pathing

An all-embracing company culture, an opportunity to join our Employee Resource Groups

Join us in shaping the future of cyber resilience – where your skills, innovation, and passion make a real impact. Together, we will redefine what's possible in the world of data protection and business resilience

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