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Spa Therapist

5 months ago

Newquay, United Kingdom Philema Hospitality Management Enterprise Full time

We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant.

We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
 

Role & Responsibilities:

  • To provide a level of service which exceeds all guest expectations
    by completing all treatments in a consistently thorough manner, in the time
    allocated, and by treating all clients with individual attention.

  • To ensure all treatments are carried out to the highest standards
  • Promote and sell the services of the Spa and Salon and maximise
    the potential of all sales.
  • To work towards retail sales and retail % targets set.
  • To ensure treatment rooms and all public areas are kept clean and
    tidy according to Spa check list and health and safety standards – maintaining
    the five star level of cleanliness
  • Responsible for maintaining an effective stock control system in
    your treatment room
  • Monitor the cost of product and correct usage of the products in
    treatments
  • Ensure that treatment scheduling meets the demands of the guest
    whilst maximising revenue and trends are monitored and addressed.
  • To participate in on-going training programs / Review Audits.
  • To ensure all complaints are minimized and handled professionally
    as in accordance with hotel policy
  • All other duties as required

LOCATION DESCRIPTION