Pharmacy Stores Team Leader

1 day ago

Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Job summary

We are excited to offer an exceptional opportunity to join our Pharmacy Department as the Pharmacy Stores Team Leader. This is a Band 4 / 5 post depending on experience.

Medicines optimisation is central to our services, and we are dedicated to providing the best possible patient experience and care to ensure optimal outcomes from their medications.

Our friendly and progressive Pharmacy Department seeks a dynamic and forward-thinking individual to join our team, who will be responsible for supervising, directing, organizing, and monitoring the performance of our Pharmacy Stores team.

Main duties of the job

The Pharmacy Stores Team Leader role is centred around maintaining high work standards and ensuring efficient and safe distribution systems.

Core responsibilities include ordering essential items to prevent shortages, supporting deputy responsible person(s) to undertake day-to-day Wholesaler Dealer Authorisation (WDA) licensed activities, and organizing workloads.

Ensuring that the service and facilities are compliant with all aspects of Good Distribution Practice (EU GDP 2013/C 343/01) and all other relevant medicines regulations and quality standards is a key part of this role.

Other tasks include assisting with staff training and serving as a superuser for pharmacy robots, troubleshooting errors, and providing training and support to the operational lead in all aspects of regulatory audit (internal and external).

Additionally, this role involves supporting the Trust Outpatient Pharmacy and collaborating with other pharmacy team members to enhance patient care and flow.

About us

"Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives."

Job description

Job responsibilities

This role is ideal for someone ready to take the next step and gain experience in a lively environment with constant opportunities to learn.

Primary responsibilities include:

Promoting high work standards at all times.

Organising and supervising the workload in pharmacy stores ensuring safe working practices

Overseeing the ordering process to ensure there's no shortage of essential items and coordinating with contracted or cost-effective suppliers.

Acting as a superuser for the Pharmacy Robots, resolving errors, and training staff on their usage.

Assisting in staff training and supervision.

Ensuring comprehensive, up-to-date training manuals for all procedures and a well-defined induction program for new hires.

Monitoring service quality through agreed performance metrics.

Ensuring facilities and services comply with Good Distribution Practice (EU GDP 2013/C 343/01) and other relevant medicine regulations and quality standards.

Supporting the primary functions of the main dispensary.

Please refer to the attached job description and person specification for additional details.

Person Specification

Qualifications

Essential

NVQ level 3 in Pharmacy Services and a BTEC in Pharmaceutical science (or equivalent qualification and underpinning knowledge) or NVQ Level 2 in Pharmacy Services

Desirable

Accredited Final Accuracy Checker qualification or be eligible and willing to work towards NVQ assessor to A1 standard or equivalent or eligible to work towards Practice Supervisory Training Current Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)

Experience

Essential

Managing own workload to meet the needs of a service Recent practical experience in a busy Pharmacy environment Experience of training individuals

Desirable

Experience of supervising, directing, organising and monitoring performance in a high pressured environment Knowledge of Careflow MM, the hospital pharmacy computer system Procedure development Knowledge and clear understanding of Good Distribution Practice and other relevant regulations, guidance and quality standards

Skills

Essential

Self-motivated with ability to work flexibly whilst also supervising, motivating, inspiring and directing the team Excellent customer services skills Excellent IT skills including Word, Outlook, internet, intranet and email Good organisational and time management skills. Able to prioritise tasks and respond to urgent demands by diverting resources whilst managing own workload. Effective listening skills

Desirable

Understanding of clinical governance and implications for service including quality & audit Good and broad understanding of current hospital pharmacy practice, medicines optimisation issues and the implications for Pharmacy services Good knowledge of the legal requirements (Law and Ethics) for dispensing and supplying medicines, including Controlled Drugs

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