Devops Engineer

5 months ago

Manchester, United Kingdom Travel Counsellors Full time

About Us

Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything that we do - and that’s what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter.

We’ve been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and one that has never wavered from its purpose; to redefine what personal means for a travel business.

Our Travel Counsellors are supported by a team of over 400 super talented people in our Support Offices to help them create unique, inspiring and exciting experiences for their customers, whilst building lasting personal relationships that bring them back to us, time and time again.

Our unique approach within the workplace – as well as towards customers – has seen us receive numerous awards and accolades, including being named as The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 and 2024 (Large Company) as well as being the first travel company to be awarded the Queen’s Award for Enterprise in the Innovation category

We are currently expanding at a phenomenal rate – on the back of what is our record year in terms of revenue (over £930m) - and so are looking for outstanding individuals to join our dedicated Head Office team, to help the company continue to flourish.

Role Overview

We are looking for an experienced DevOps Engineer to join our growing technology team in Manchester, UK. Working as part of our dynamic technology function, you will directly contribute to an award-winning digital platform that supports over 2000 entrepreneurial travel businesses.

You will play a critical role in supporting our engineering teams, implementing cloud best practices, and maintaining our on-premises infrastructure during the cloud migration process. This is an exciting opportunity to be at the forefront of a significant platform transformation and to make a substantial impact on our technology landscape.

Principal Accountabilities

Cloud Transformation

Collaborate with engineering teams to design, implement, and manage scalable and secure cloud infrastructure on AWS. Develop and implement cloud best practices, including infrastructure as code (IaC), automated deployments, and continuous integration/continuous deployment (CI/CD) pipelines. Assist in the architecture and design of cloud based applications and services. Ensure compliance with security policies and governance frameworks for cloud environments.

On-Premises Maintenance and Support

Maintain and support existing on-premises infrastructure during the migration phase to ensure stability and performance. Implement and manage monitoring, logging, and alerting solutions to proactively identify and resolve issues. Optimize on-premises resources to enhance efficiency and reduce operational costs. Collaborate with IT operations to ensure seamless integration and coexistence of on-premises and cloud environments.

Engineering Support

Work closely with development and QA teams to provide DevOps support, including environment setup, configuration management, and deployment automation. Troubleshoot and resolve infrastructure and application-related issues across development, staging, and production environments. Promote a culture of collaboration and knowledge sharing by conducting training sessions and workshops on DevOps tools and practices.

Key Skills Required

3+ years in a similar role, demonstrating strong progression and an aptitude to learn and develop Proven experience building scalable solutions and infrastructure with AWS Strong experience with infrastructure as code tools (Terraform). Solid understanding of CI/CD pipelines, tools and supporting agent infrastructure. Azure DevOps desirable. Solid understanding and experience working with Linux and Windows estates Experience of containerisation and orchestration technologies (Docker, Docker Swarm, Kubernetes, ECS). Experience with configuration management tools (e.g., Ansible, Puppet, Chef). Experience with on-prem to cloud migration desirable Experience with IIS hosting environments advantageous

Our Benefits

Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits including:

A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter day (annually) Enhanced Maternity / Paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company Pension scheme Costco Membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private Medical Insurance (taxable benefit) or Healthcare Cash Plan (costs incurred by employees)

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