Receptionist

2 weeks ago

Maidenhead, United Kingdom LAH Property Marketing Full time
DescriptionReceptionist – Full Time

£29,200

Maidenhead

We have an exciting opportunity for an experience and efficient corporate receptionist who is ready to move into a role will additional facility management and tenant event responsibilities. You will relish a challenge and be highly organised, managing contractors and providing admin support to the on-site Park Manager. The role is based at a fabulous business park, 2 miles from the M4 and a ten-minute drive from Maidenhead

You will be based in a state-of-the-art reception in a corporate office building. You will act as a community host to the wider park, delivering an exemplary tenant and visitor experience, understanding the importance of creating a community vibe in the park. You should be well presented with proven experience and confident to take ownership of this busy and varied role. 

Hours and salary

£29,200 pa

Monday – Friday 9.00am – 5.00pm
Key ResponsibilitiesReception 
  • Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
  • Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
  • Efficiently managing deliveries, including couriers and post
  • General administration as required
Building management
  • You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
  • Work closely with the Park Manager – confidently reporting building issues and helping manage to resolution
  • Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
 Tenant experience and community engagement
  • Organise seasonal events for the tenants, following direction from the marketing team, to create a sense of community and aid enjoyment in the workplace (as and when required)
  • Produce a monthly e-newsletter and publish on the building app to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

Skills, Knowledge and Expertise
  • Proven experience in a front of house reception role and are ready for a new challenge
  • You have facilities management experience (desirable)
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Proactive, self-motivated and thrive in an environment where you are required to multitask
  • Excellent problem resolution skills 
  • Outstanding communication and active listening skills
  • Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes

Benefits
  • Company pension
  • Referral programme
  • Wellness scheme, including a 24-hour confidential helpline
  • Company events
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.

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