Health & Wellbeing Coach
Found in: Talent UK C2 - 2 weeks ago
Job summary
The Health & Wellbeing Coach role will be responsible forsupporting the practice in delivering excellent patient care by taking aproactive approach to promoting community health and wellbeing.
You will be part of our growing proactive care team, workingalongside Social Prescribing Link Workers, Mental Health & Wellbeing Coachand Care Coordinators as well as our GPs and clinical teams to develop packagesof care suited to the needs of individual patients.
If you share our values of collaboration,integrity, quality, respect and wellbeing and are looking for a new challenge,we would love to hear from you.
Main duties of the job
This will be a busy and varied role focused on providingpersonalised support to individuals, their families, and carers to support themto be active participants in their own healthcare empowering them to managetheir own health and wellbeing.
Working with GPs and the wider clinical team, you will manage acaseload of patients likely to benefit from health and wellbeing coaching. Youwill coach and motivate patients through multiple sessions to identify theirneeds, set goals and achieve their personalised health and care planobjectives.
Our successful candidate will have training in motivationalcoaching, behavioural change and goal setting and ideally an NVQ Level 3 orequivalent in Health & Fitness, Coaching/Mentoring or Health & SocialCare. You will also be experienced insupporting people in a similar role, have experience of partnership workingwithin the voluntary and community sector and be experienced in healthpromotion activity.
About us
We are a large rural practice with approximately 34,000patients. As a single-practice PrimaryCare Network, we have a wonderful opportunity to transform care for ourpatients. We operate from 7 locationsacross Holderness and you must also be willing to travel between sites asnecessary. Our hard-working and dedicated team includes 23 GPs, an extensivemulti-disciplinary team of healthcare professionals and a great patientservices team.
We offer a welcoming practice environment, 25 days annual leaveplus bank holidays, access to the NHS pension scheme and the chance to be partof this growing team, which we see as central to the future of care for ourmost complex and vulnerable patients.
The closing date for submitting your application is 5 May 2024.
For an informal chat about the role, please contact Heather Whitfield ().
Job description
Job responsibilities
Role Purpose:
To support the practice in delivering excellent patient care by taking a proactive approach to promoting community health and wellbeing.
Health & Wellbeing Coaching
Work with GPs and the wider clinical team to identify and manage a caseload of patients likely to benefit from a health and wellbeing coaching
Provide reactive support by taking referrals from within the practice and the wider PCN partners for individuals who would benefit from support
Provide proactive support by identifying cohorts of patients to work with
Take referrals from within the practice and the wider PCN partners for individuals who would benefit from support
Work with people focussed on physical, people with long term conditions and those at risk of developing an LTC and mental health conditions.
Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently
Coach and motivate patients through multiple sessions to identify their needs, set goals, and achieve their personalised health and care plan objectives
Provide interventions such as self-management education and peer support
Support patients in making choices and positive risk taking while ensuring that they understand the impact of their own actions and decisions, thus encouraging the proactive prevention of further illnesses
Work in partnership with other members of the Proactive Care Team and other services to connect patients to community-based activities which support them to take increased control of their health and wellbeing
Work with patients to increase their motivation to self-manage and adopt healthy behaviours
Make referrals to other healthcare professionals within the Primary Care Network
Work with patients with lower activation scores to understand their level of knowledge, skills and confidence (their Activation level), when engaging with their health and well-being and subsequently supporting them in shared decision-making conversations
Utilise health coaching skills to support people with lower levels of activation to develop the knowledge, skills, and confidence to manage their health and wellbeing, whilst increasing their ability to access and utilise community support offers
Explore and support patient access to a personal health budget, where appropriate, for their care and support.
Be able to support people, during various stages such as:
Prevention and Staying Well
Supporting people to self-manage, increase activation levels and sustain behaviour change.
Improve patient outcomes , weight reduction, improved BP, increased activity
Deterioration/Acute Episodes
Help people develop and implement strategies for the early management of exacerbations and flare ups , managing episodes that may contribute towards poor health
Enable confidence to know when to self-care and when to seek medical attention
Discharge and Recovery
Support people to come to terms with new situation/diagnosis, limitations and change of life. Support people in problem solving and working through strategies towards independence on discharge where appropriate.
Support people to become active in management of new conditions
Development Activity
Actively promote your role and that of the Proactive Care Team within the practice, PCN and beyond
Develop and deliver initiatives including group sessions, health improvement activities and health awareness campaigns in practice and out in the community
Develop strong links with local health agencies and the voluntary and community sector providers to support patients health and wellbeing.
Raise awareness of shared decision-making and support tools within the practice and how to identify patients who may benefit from this approach
Use population health data to tackle local inequalities in health and social care
Provide education and specialist expertise to PCN staff, supporting them to improve their skills and understanding of personalised care, behavioural approaches and ensure consistency in the follow up of peoples goals
Reporting
Work sensitively with people, their families and carers to capture key information, enabling tracking of the impact on their health and wellbeing
Produce case studies showing the impact of health and wellbeing coaching
Work closely with staff across the practice to ensure that the health and wellbeing coaching referral codes are inputted into clinical systems
Maintain effective records of activity and produce reports as required
Provide agreed performance/activity data
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.
Person Specification
Experience
Essential
Knowledge of the personalised care approach Knowledge of community development approaches Knowledge of public health issues in the local area Computer literate with an ability to use the required IT systems and Microsoft Office Able to build rapport and gain the trust of patients Able to effectively communicate complex and sensitive information in an understandable form to a variety of audiences Able to effectively manage own workload Able to meet deadlines, work under pressure and balance priorities Able to build and sustain relationships at all levels Able to work within own sphere of competence, recognising where referral to senior colleagues or GPs is necessary
Desirable
Experience of working in a community development, adult health and social care, learning support, public health or health improvement role Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity Experience of data collection and using tools to measure the impact of services Experience of EMIS clinical system Experience of recruiting and training volunteers An appreciation of the NHS landscape including the relationships between individual practices, PCNs and the commissioners Experience with alcohol/ drugs intervention, smoking cessation training or experience in health and nutrition work with patients Understanding of the determinants of health to include social, economic and environmental factors Knowledge of the needs of patients with long term conditions
Qualifications
Essential
Good standard of general education Demonstrable commitment to professional and personal development Training in motivational coaching, behavioural change and goal setting
Desirable
NVQ Level 3 or equivalent in relevant discipline such as Health & Fitness, Coaching/Mentoring or Health & Social Care
Additional Criteria
Essential
Have a proactive, positive, can do approach Approachable and flexible Sensitive to patients needs Ability and willingness to work across all Holderness Health sites and willing to homework as required by the practice Able to demonstrate the principles of equality and inclusion in all aspects of this role Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Able to support people in a way that inspires trust and confidence, motivating others to reach their potential Punctual and flexible across hours of work when required (including holiday cover) Able to demonstrate alignment with the values of the practice