DataCentre Smart Hands Engineer

4 weeks ago

Frimley, United Kingdom NSC Global Full time

Responsibilities

Work Experience: More than 24 months

Sound knowledge of:

• Network and server hardware and components

• Copper and fibre cabling systems

• Equipment racking and stacking (installation)

• Installation and removal of field replaceable units (e.g. hard drive, memory, line cards, transceivers)

• Network monitoring systems and usage

• Device and database backup & restore processes

• Troubleshooting and testing

• Network connectivity

• Out of band management tools such as iLO and Drac systems

Awareness of;

• Windows server, Unix operating systems

• Command Line Interface (CLI) commands

• Physical Storage and backup procedures (e.g. tape library systems)

• HVAC and UPS systems

• Active Directory

• Exchange

• Common Software applications 

Other skills:

• Root cause analysis assistance

• Professional business communication and interpersonal skills

• Effective organizational skills and attention to detail

• Leadership and/or team experience

• Participate in the configuration and support of systems. 

• Adherence to assigned schedule

• Adhering to documented policies, procedures, processes

• Able to function in a team environment

• Maintain knowledge levels as industry enhancements occur

• Support installation and implementation of connectivity and high-end systems products

• Continuous improvement of service delivery.

• Ability to juggle time and resources to meet or exceed expectations

Qualifications

IT qualifications may include:

• Microsoft server certifications

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