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Assistant Spa Manager

3 months ago


Ireland, United Kingdom Center Parcs Full time

Assistant Spa Manager - Treatments

Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with a minimum of 15 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and VOYA.

Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.

WHY JOIN US?

Aqua Sana Longford Forest is Ireland’s largest stand-alone spa.  Guests enjoy time to relax and unwind in spacious surroundings with welcoming and relaxing treatment rooms offering a range of contemporary and classic treatments.

We’re a team.  Imagine working in an environment where support and wellbeing are second nature. Our team of Therapists and Seniors extend their experience and knowledge as often as they can so we can all work together to achieve guest excellence.

ASSISTANT SPA MANAGER - TREATMENTS | Circa €36,000 per annum

As one of a small team of Assistant Managers, you’ll support and work under the direction of the Aqua Sana Spa Manager, ensuring everything is in place to make our guests feel genuinely welcome and ready to be indulged, confident we will deliver on our promise to refresh, relax, and renew.

Acting as a Duty Manager and with specific responsibility for your own area of operation – Treatments, you’ll enjoy setting the standards for others to follow, delivering a service that consistently exceeds already high guest expectations. We’ll expect you to monitor both financial and staff performance, as well as manage the payroll within set budgets, whilst striving to maximise and develop all daily revenue opportunities.

ABOUT YOU

This is without doubt an exciting opportunity to make your mark, which requires proven performers, with relevant management / supervisory experience in a Spa or Beauty setting, who can effectively lead, motivate, and develop their own team. Alongside this, you should be a confident communicator, able to demonstrate a genuine customer focus and a real desire to deliver an unrivalled experience for your guests. In terms of back-office know how, we’re looking for a good knowledge of financial controls and computerised booking systems, whilst proficiency in Microsoft Office (Word & Excel) would also prove advantageous.

Essential qualifications and experience:

Level 6 Beauty qualification or equivalent Previous experience at management or supervisory level Good general standard of education Experience of financial controls and people management Ability to use excellent time management skills and use own initiative and teamwork Outgoing nature, enjoys working with people

Desirable requirements:

Proficiency in Microsoft Office (Word and Excel) Previous experience with spa/leisure booking system Confident and experienced with guest requirements

Due to the sensitive nature of this role the successful applicant will be required to apply for Garda Vetting. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

HOURS OF WORK

You will be contracted to work 150 hours per 4-week period on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will typically fall between 7am and 10pm.

Your working hours will include evenings, weekends, public/bank holidays and during Christmas and/or New Year on a rota basis, with a premium rate of pay for hours worked on a Sunday.

THE BENEFITS

Aqua Sana Spa is proud to work with some of the most luxurious skincare brands available on the market, namely Elemis and VOYA. We will ensure your knowledge is up to date with regular training and beauty brand updates as well as additional wellness treatments.

We offer excellent beauty product commissions, free uniform including footwear, and your massage bookings will be restricted to 4.5 hours a day.

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications