Senior Collections Specialist

1 month ago


Manchester, United Kingdom FIS Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

No Degree

Travel Percentage :

0%

Manchester City Centre Offices - Hybrid Working Available

Worldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and reliable card payment solution - used by 1 million merchants globally processing 110 million transactions daily

About the Team:

Interested in being part of a world-leading global payments business? FIS process almost 50% of payments on the UK high street, on a typical day, we process 36 million mobile, online and in-store transactions.
Our Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance. You’ll be part of a high performing, fast-paced team who always strive to exceed cash and quality targets whilst operating in line with FCA, DPA and Banking Code Regulations.

What you’ll be doing:

This role is an exciting opportunity working within the Collections team on both BAU and project activities you will take a lead on supporting Collections projects and change enhancements. You will be the key business contact working closely with both internal and external stakeholders to depart specialist knowledge and expert input for Collections & Recoveries . You will review opportunities for improvements in processes and systems to strive for operational effectiveness. ​ You should have an understanding of the team and departmental outputs to explore opportunities to maximise working capital and minimise bad debt risk, such as cash collection. As this role has a high level of interaction across the business you must be able to demonstrate great stakeholder engagement and be confident in communicating at all levels.


What you’ll bring

  • Excellent customer service skills with experience of negotiation and influencing
  • Excellent communication skills able to build business relationships and engage with stakeholders at all levels
  • B2B collections experience and understanding of the Collections process
  • Experience working with corporate customers
  • Understanding around the BACS rules
  • Exposure to working in a targeted driven environment
  • Very good Excel skills
  • Understanding of Direct Debits
  • Sound knowledge of bed debt reduction
  • language skills - French speaking

Added bonus if you have:

  • Experience of coaching or supporting with training and mentorship
  • Experience of Reporting and collating MI

#LI-HM2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


  • Collections Officer

    20 hours ago


    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company Our client providessupport and services in the education sector, they are looking for acollections officer to start immediately on a temp assignment based Manchester.Opportunity to go temp to perm. Your new role You will beresponsible for assisting on a backlog project. Manage customeraccounts and ensure timely debt repaymentDevelop and...

  • Collection Specialist

    1 month ago


    Manchester, United Kingdom Page Personnel Sales Full time

    About Our Client This organisation is a well-established entity in the financial services industry as a market leader business & consumer recovery agency. With a workforce of over 1,000 UK employees, this company prides itself on providing top-tier customer service and maintaining a strong commitment to ethical practices, focusing on providing an ethical,...


  • Manchester, United Kingdom Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Manchester City Centre Offices - Hybrid Working AvailableWorldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and...


  • Manchester, United Kingdom DWF Full time

    **Credit & Collections Specialist - Manchester** **(2 days in office 3 working from home)** DWF are seeking to grow our finance team and are currently recruiting for a Credit Collections Specialist role to be based in our Manchester office You will report into our Credit Control Team Leader, and will utilise your previous credit control experience and...


  • Manchester, United Kingdom Rullion Limited Full time

    Macroinvertebrate Specialist x3 - (Senior & Principal level) Projects are Nationwide. Interviewing ASAP Since 1996, Our client has been working with leading Rail, civil engineering contractors and highway authorities. Rullion are proud to support as they are new looking to build a new, specialist team, that will focus on a new package of works. The...


  • Manchester, United Kingdom Rullion Limited Full time

    Macroinvertebrate Specialist x3 - (Senior & Principal level) Projects are Nationwide. Interviewing ASAP Since 1996, Our client has been working with leading Rail, civil engineering contractors and highway authorities. Rullion are proud to support as they are new looking to build a new, specialist team, that will focus on a new package of works. The...


  • Manchester, United Kingdom Eze Castle Integration Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Accounts Senior

    2 days ago


    Manchester, United Kingdom Hays Senior Finance Full time

    Your new firm You will be joining a leading chartered accountants located in Manchetser, with over 30 years expertise and experience within practice. They offer specialist services to their clients in Accounts, Audit, Bookkeeping, Tax, Corporate finance, payroll and other specialisms to further your accounting career, with a genuine prospect to excel...

  • Accounts Senior

    2 days ago


    Manchester, United Kingdom Hays Senior Finance Full time

    They offer specialist services to their clients in Accounts, Audit, Bookkeeping, Tax, Corporate finance, payroll and other specialisms to further your accounting career, with a genuine prospect to excel your career. Audit work will also be apart of the role, making it more varied and giving you the opportunity to work on audits whilst maintaining your...


  • Manchester, United Kingdom Rullion Limited Full time

    Macroinvertebrate Specialist x3 - (Senior & Principal level) Projects are Nationwide. Rates Negotiable Dependent on experience OUTSIDE of IR35 6 Month Assignment - Full Season: May to October Interviewing ASAP Since 1996, Our client has been working with leading Rail, civil engineering contractors and highway authorities. Rullion are proud to support as...


  • Manchester, United Kingdom Rullion Limited Full time

    Macroinvertebrate Specialist x3 - (Senior & Principal level)Projects are Nationwide.Rates Negotiable Dependent on experience OUTSIDE of IR356 Month Assignment - Full Season: May to OctoberInterviewing ASAPSince 1996, Our client has been working with leading Rail, civil engineering contractors and highway authorities. Rullion are proud to support as they are...


  • Manchester, United Kingdom Rullion Limited Full time

    Macroinvertebrate Specialist x3 - (Senior & Principal level) Projects are Nationwide. Rates Negotiable Dependent on experience OUTSIDE of IR356 Month Assignment - Full Season: May to October Interviewing ASAP Since 1996, Our client has been working with leading Rail, civil engineering contractors and highway authorities. Rullion are proud to support as...

  • Personal Tax Senior

    2 days ago


    Manchester, United Kingdom Hays Senior Finance Full time

    Your new firm Your new firm is a well known and respected accountancy practice with offices across the UK. They have a few offices across the North West, with their largest based in Manchester City Centre. The firm provide a full range of accountancy services and have around 90-100 employees within their Manchester hub. Due to increased workload and growth...


  • Manchester, United Kingdom Page Personnel Sales Full time

    Addressing customer issues, which may involve credit checks, supplier agreements, cash collection, and invoice inquiries. Collaborating with suppliers to secure the most favorable commercial terms. Would suit an experienced internal sales person looking for career progression in a competitive environment where autonomy and decision making are encouraged...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Your new firm is a well known and established Top 20 accountancy firm based in Manchester City Centre. The tax team is one of their vocal points in Manchester, but they do offer a full range of accounting services including accounts, audit, advisory, corporate finance and forensic accounting. Due to continued growth they are now looking for a strong Tax...


  • Manchester, United Kingdom Employment Specialist Full time

    Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team.This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, ideally...


  • Manchester, United Kingdom Rullion Limited Full time

    Macroinvertebrate Specialist x3 - (Senior & Principal level) Projects are Nationwide. Rates Negotiable Dependent on experience OUTSIDE of IR35 6 Month Assignment - Full Season: May to October Interviewing ASAP Since 1996, Our client has been working with leading Rail, civil engineering contractors and highway authorities. Rullion are proud to support as...

  • Tax Senior

    2 days ago


    Manchester, United Kingdom Hays Senior Finance Full time

    Your new firm Your new firm is a well known and established Top 20 accountancy firm based in Manchester City Centre. They have offices across the UK and have gone through a real period of growth, with exciting times ahead. The tax team is one of their vocal points in Manchester, but they do offer a full range of accounting services including accounts,...


  • Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Job DescriptionManchester City Centre Offices - Hybrid Working AvailableWorldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Your new firm This is an exciting opportunity for you to join a well-established, growing firm based in Manchester. With years of experience and establishment, they specialise in departments ranging from audit and advisory to tax and more. In terms of their clients, they have a varying portfolio, including sole traders, OMBs and limited companies for you...