Charity Shop Manager

2 weeks ago


Hawick, United Kingdom The Salvation Army Full time

Working hours: 21 Hours per week 

Interview date: 4th June

We are looking for an excellent manager who is able to motivate and work alongside our volunteers to ensure the smooth operation of our charity shop. With experience of working in a shop and cash handling, you will bring plenty of ideas on how to encourage the public to donate good quality items, and to maximise sales. You will need excellent communication skills in order to help meet the needs of our customers and to ensure that you are supporting the wider work of the Salvation Army in the community.

The successful candidates will be able to work within the Christian ethos of The Salvation Army.

Key Responsibilities:

You will be responsible for the daily running of the shop, creating a culture of excellent customer service within the shop to maximise sales and providing an attractive shop. You will lead and manage a team of employees and/or volunteers to ensure that the shop achieves its objectives. You will manage the shops costs within the stated operational budget and provide regular updates to the Corps Officer to effectively monitor financial performance indicators.

The successful candidate(s) will be able to demonstrate:

Previous experience of working within a charity/ retail shop environment Willingness to be flexible Open to learning key skills in Health & Safety, Fire Safety, First Aid and Manual Handling