Business Analyst

As a Business Analyst in Keelings International, you will play a pivotal role in driving strategic change through technology implementation and optimisation. You will be the bridge between business needs and technological solutions, working collaboratively to unlock efficiency, improve decision-making through data, and ultimately fuel our continued growth.

• Requirements gathering and analysis: Work with internal teams (finance, procurement, operations, logistics, sales) to identify business needs and translate them into clear and concise user stories and functional specifications.
• System selection and implementation: Collaborate with IT department and software vendors to define, evaluate, and implement new technology solutions, ensuring alignment with business objectives.
• Project Management: Mange projects and associated cross functional project teams to deliver projects. Ensuring that budgets constraints and timelines are met and that internal processes are followed for approvals and cost management.
• Change management: Develop and execute effective communication plans to keep stakeholders informed throughout the project lifecycle and manage transitions smoothly.
• Data analysis and reporting: Utilise data visualization tools to analyse system performance, identify areas for improvement, and build compelling reports for key decision-makers.
• Process improvement: Partner with teams to streamline workflows and optimize operational efficiency through technology integrations and process automation.
• User training and support: Develop and deliver user training materials and provide ongoing support to ensure successful adoption of new systems.
• Project management: Work collaboratively with project managers to track project progress, identify and mitigate risks, and ensure timely delivery within budget.

Skills and experience

• Minimum 3 years of experience as a Systems Analyst or Business Analyst, preferably in a fast-paced, customer-focused environment.
• Strong analytical and problem-solving skills, with the ability to identify and define business needs.
• Excellent communication, interpersonal, and presentation skills.
• Experience with data analysis tools and reporting software.
• Knowledge of project management methodologies (Agile preferred).
• Ability to work independently and as part of a team in a collaborative environment.
• Understanding of fresh produce industry and its key business processes (a plus)
• Attention to detail
• Adaptability and agility
• Commercial business acumen