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Learning Disability Healthcare Support Worker
4 months ago
Job overview
The Rapid Diagnosis Centre has two dedicated pathways for seeing patients with vague symptoms and patients with neck lumps, that the GP feels may have a cancer and offer a rapid evaluation to aid in diagnosis. The clinics are held a Neath Port Talbot Hospital.
The postholder will assist the RDC CNS’s in supporting the patients through their clinic appointments by liaising with the patients, taking observations and other duties relevant to the role. The RDC team is a small team and this role is vital to the smooth running of the clinic.
Main duties of the job
The main role and responsibility of this position is to provide patient and clinic support. The role will involve patient support prior to their visit to the RDC; helping to coordinate the patients experience throughout the clinic; and assisting the CNS’s with completing required investigations such as phlebotomy, ECG and other clinical investigations.
Sensitive and effective communication skills are essential for this patient-centre role.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Person specification
Experience
Essential criteria
Previous experience working as a HCSW
Desirable criteria
Previous experience of working within the speciality
Knowledge
Essential criteria
QCF Level 3 or willingness to complete in agreed time frame Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales Knowledge of the fundamental aspects of care and the importance of the promotion of health and wellbeing Understands the principles of confidentiality Understanding of basic physiology Understanding of Health Board Values
Desirable criteria
Understanding of caring for individuals with particular conditions e.g. dementia
Skills
Essential criteria
Ability to work effectively as a team player Ability to communicate effectively with patients/relatives/carers and members of staff Caring, compassionate attitude to patients Ability to deal with non-routine and unpredictable nature of the workload
Desirable criteria
Ability to speak WelshSwansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
