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Front of House Team Leader

2 months ago

Dunfermline, United Kingdom Aramark Full time

Front of House Team Leader - Rosyth, Dunfermline

Job Type: Full Time - Permanent

Your Aramark journey starts here

Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers?
Are you looking for a challenge on a Monday – Friday basis, with the occasional weekend?
Want to join a cracking team and a business that has opportunities across the UK?
If the answer is yes, then read on.

We are currently recruiting for a Front of House Team Leader to be a part of our fantastic new team at HMS Caledonia, Rosyth, KY11 2XH

Perks of the job

  • £11.44 per hour
  • Full time 35 hours per week
  • Mainly Monday – Friday with the occasional weekend
  • Local transport links
  • Life insurance and Pension contribution
  • Cycle 2 Work scheme and Refer a friend scheme
  • Love2Shop discounts
  • Free or discounted meal on shift
  • You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within
  • As we are passionate about developing our people from within, great training is provided, we do not look for experience, we need a good attitude and the willingness to learn.

What you'll be doing

  • To control and co-ordinate the kitchen and dining area support staff.
  • Oversee the day to day services from a front of house perspective
  • Leading your team
  • Receive and deal with customer complaints appropriately and ensure compliments are shared with the team
  • Serving customers and prepping orders
  • Clearing tables
  • Compile time sheets and working records for staff payment
  • Running shifts and training the staff
  • Organise monthly stock count and conduct appropriate brand standard audits
  • Help in the recruitment and retention of team members
  • Identifies and supports team members who can and are willing to evolve their careers within Aramark
  • Train new team members to learn procedures and brand standards for all general tasks
  • Champion excellent customer service

Experience

  • At least 3 years in a similar role
  • Must have a can do attitude and be a great team player
  • DBS checks are required