IS Administrator

Who are we?

At Kingspan Data & Flooring we are passionate about everything we do. As a member of Kingspan Group, a global plc group of companies, Data & Flooring is recognised worldwide as an industry leader in the development and manufacture of data centre infrastructure solutions and commercial office raised access floors, for over 120 years. With revenues of over $420m and growing, Kingspan Data & Flooring play a pivotal role in offering expertise in cutting edge design engineering in order to craft solutions, by working collaboratively with clients as a trusted partner. 

Our business continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Kingspan's world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are committed to equality, diversity and inclusion in the workplace and are an equal opportunities employer. We welcome applications from all backgrounds.

What will you be doing?

The IS Administrator will carry out the daily administration tasks associated with the IS department including the managing the purchase of IT equipment. Working closely with the IS Technical Support in ensuring that scheduled tasks are completed correctly and on time.

Key objectives in your role as IS Administrator include:

• Ordering of equipment for users of the system including new starters.
• Raising and managing the spend against CAPEX's for the purchase of IT equipment.
• Ensuring all requests for new equipment are logged on the IT Helpdesk software.
• Liaising with IS Technical Support to ensure new employees have equipment setup ready for starting employment with the business.
• Being responsible for ensuring the completion of IS Scheduled calls in a timely manner and escalate call to the IS Manager before any breach/failures.
• Ensuring stock & scheduled call spreadsheets are kept up to date.
• Ensuring all processes and procedures for Scheduled Calls are documented and kept up to date.
• Answering incoming calls to the IS department ensuring messages are recorded and passed onto the correct person.
• Working with the IS Technicians to prioritise and allocate calls on the helpdesk.
• Maintaining the asset register with newly delivered equipment.

Compliance:

• Adhere to the Company's compliance obligations, policies, processes, and procedures.
• Report compliance concerns, issues, and failures.
• Participate in training as required.

What do you need?

You should:

• Have strong administrative skills with a keen eye for detail.
• Have strong communication skills both written and verbal.
• Be able to work in a fast-paced environment and meet strict deadlines.
• Be a proficient PC user who is competent in the full MS Office suite.
• Have excellent time management and organisational skills, with the ability to set objectives and prioritise workloads.

What can we offer?

• We are proud to offer competitive salaries, bonus opportunities and generous pension contributions.
• We know a work/life balance is important, which is why we offer 25 days' holiday entitlement.
• Corporate volunteering with paid time off to give back to our local community.
• Unrivalled training and development opportunities. We prioritise developing both you and your career at Kingspan.
• Getting to know your colleagues on a personal level is easy at KDF UK with social events scheduled throughout the year.
• We are People Passionate and offer our employees unrestricted access to an Employee Assistance Programme and have dedicated MHFA representatives across the business.
• We are part of the global Kingspan Group, which means direct access to careers opportunities worldwide