Operations Supervisor, Amazon Logistics Delivery Station

5 months ago


Banbury, United Kingdom Amazon UK Services Ltd. Full time
AM Shift, Back End.

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety, quality and productivity

A day in the life
As an Operations Lead/Supervisor, you’ll be based in one of our operational sites. You’ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.

You’ll escalate any issues you spot to your manager, but sometimes you’ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you’ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.

About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

BASIC QUALIFICATIONS

Advanced proficiency in local language in both written and verbal communication
Relevant experience working with data analytics and using these metrics to identify problems
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Experience of stakeholder management including building and maintaining professional relationships
Experience in an operational environment, such as logistics, retail, hospitality, or customer service
Upper intermediate proficiency in English



  • Banbury, Oxfordshire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleAs an Operations Lead/Supervisor with Amazon Logistics, you will play a key role in ensuring the smooth operation of our delivery stations. You will be responsible for overseeing the day-to-day activities of our team members, ensuring that they have the necessary tools and resources to perform their tasks efficiently.Key ResponsibilitiesMeasure...


  • Banbury, United Kingdom Amazon UK Services Ltd. Full time

    Advanced proficiency in local language in both written and verbal communication Relevant experience working with data analytics and using these metrics to identify problems Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Night Shift BE Operations is the heart and soul of everything Amazon does. It...


  • Banbury, United Kingdom Amazon Warehouse Full time

    **At Amazon, we understand that work doesn’t stop on the job.** **That’s why we have warehouse jobs that work for you.** **Job title - **Customer Service Delivery Station Liaison **Location** - DOX2 - Banbury Cross, Southam Road, OX16 2SN **Pay Rate** - £ 12.40 **Shift**: Sunday-Wednesday 10:00-20:45 Join us as a Delivery Station Liaison and...


  • Banbury, United Kingdom Amazon Full time

    Company OverviewAmazon is a leader in the e-commerce industry, known for its commitment to customer satisfaction and innovation. Our success relies on the efficiency and productivity of our operations teams.Salary: We offer a competitive salary of $120,000 - $180,000 per year, depending on experience.Job DescriptionWe are seeking a skilled Logistics...

  • Operations Supervisor

    5 months ago


    Banbury, United Kingdom Amazon UK Services Ltd. Full time

    Advanced proficiency in local language in both written and verbal communication Relevant experience working with data analytics and using these metrics to identify problems Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment FE NIGHTS Operations is the heart and soul of everything Amazon does. It is...


  • Banbury, United Kingdom Amazon Warehouse Full time

    **Job title - **Customer Service Delivery Station Liaison **Location** - DOX2 - Banbury Cross, Southam Road, OX16 2SN **Pay Rate** - £13.70 **Shift**: - Sunday - Wednesday 10:00 - 20:45pm Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best...


  • Banbury, United Kingdom Amazon UK Services Ltd. Full time

    **What are your hours?** This role requires working variable hours to match when customers need us most. You will work Sunday - Wednesday 10:00 - 20:45pm **What qualifications do we need from you?** - Have the right to work in the United Kingdom without restrictions - Experience in customer service, retail or hospitality industry - Flexible with regards to...


  • Banbury, Oxfordshire, United Kingdom undisclosed Full time

    About the RoleThe Delivery Station Manager plays a pivotal role in the Amazon Logistics network, overseeing the efficient operation of a Delivery Station. This leadership position demands a high level of expertise in site management, team development, and strategic planning.Key ResponsibilitiesManage and develop a team of Operations Managers and Area...


  • Banbury, Oxfordshire, United Kingdom Amazon Flex Full time

    As an Amazon Flex delivery driver, you'll be responsible for delivering packages locally using your own vehicle and smartphone. This flexible opportunity allows you to work on your own schedule, choosing when and how often you want to deliver.Key Requirements:Valid UK driving licenceVehicle (4-door car or van)Eligibility to work in the UKPass a background...


  • Banbury, Oxfordshire, United Kingdom undisclosed Full time

    Drive Operational ExcellenceAs a Senior Delivery Station Manager at undisclosed, you will lead our teams to push excellence in safety, quality, and productivity across our sites. You will develop and implement operational plans to meet business objectives, driving innovation and improvement initiatives to create the Amazon of tomorrow.Key...


  • Banbury, United Kingdom Amazon.com Full time

    **Job title - **Customer Service Delivery Station Liaison - **Location** - DOX2 - Banbury Cross, Southam Road, OX16 2SN - **Pay Rate** - £13.70 - **Shift**: - Sunday - Wednesday 10:00 - 20:45pm - Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing...


  • Banbury, Oxfordshire, United Kingdom Aroa Logistics Full time

    Aroa Logistics is seeking skilled Delivery Drivers to handle multi-drop delivery routes in local areas. As a key member of our team, you will be responsible for ensuring timely and efficient delivery of packages.Key benefits of this role include:Opportunity to work in a dynamic and growing logistics companyFull training provided for new driversPotential for...


  • Banbury, Oxfordshire, United Kingdom Culina Logistics Full time

    Company Overview">Culina Logistics, a leading provider of distribution services to FMCG clients, is seeking an experienced Transport Planner to join their team at the Banbury site. Our company culture is built on a customer-centric approach, empowering our site-level teams to deliver exceptional service.Job Summary">We are looking for a highly motivated and...

  • Delivery Driver

    5 months ago


    Banbury, United Kingdom DBS Logistics Ltd Full time

    **Company description** DBS Logistics Ltd, based in Banbury, is a fast-paced, customer-focused delivery service partner for clients like Amazon. We aim to provide exceptional customer service, respect our colleagues, and reward success. DBS Logistics is an equal opportunity contractor, and we value diversity. - **£618.75 to £742.50 per week**_ _**(a...


  • Banbury, Oxfordshire, United Kingdom One Motion Logistics Full time

    Job Summary:We are seeking a reliable and skilled Van Driver to join our team at One Motion Logistics. As a Van Driver, you will be responsible for delivering packages safely and efficiently to our customers.Key Responsibilities:Load vans and deliver packages, adhering to all safety regulations on the road.Operate an electronic device for GPS and daily...

  • Warehouse Operative

    6 months ago


    Banbury, United Kingdom Amazon Warehouse Full time

    At Amazon, we understand that work doesn’t stop on the job. - That’s why we have warehouse jobs that work for you. - Role & Shifts - We offer a variety of shift patterns - days, nights, full time and part time, so there’s always something to suit you. - All applicants who are successful in the selection process will be employed by Amazon on a temporary...


  • Banbury, United Kingdom Bespoke Food Group Full time

    Overview: **Responsibilities**: - Plan and manage logistics, warehouse, transportation, and customer services - Direct, optimize, and coordinate full order cycle - Liaise and negotiate with suppliers, manufacturers, retailers, and customers - Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency - Arrange warehouse,...

  • Logistics Driver

    4 weeks ago


    Banbury, Oxfordshire, United Kingdom Bestfood Logistics Full time

    About the roleWe operate the UK's ONLY flexible multi-temp, shared customer delivery logistics network. We buy, warehouse, pick and distribute products to the nation's best loved food and drink brands every single day and provide the best experience to our customers.Our LGV Drivers are the backbone of our organisation, ensuring that products are delivered to...


  • Banbury, United Kingdom SNB Logistics LTD Full time

    **SNB Logistics LTD is looking for driver delivery associates to work out of Banbury depot for £118.80 a day!!!** **Self Employed Basis** **NO DEDUCTIONS FOR VAN, FUEL, INSURANCE, OR UNIFORM** We are seeking enthusiastic, reliable, and hardworking individuals to join our team of self-employed multi-drop drivers, Individuals who are looking to grow with...


  • Banbury, Oxfordshire, United Kingdom Best Food Logistics Full time

    Inbound Logistics Operative RoleThe Inbound Logistics team at Best Food Logistics is responsible for managing all returned products, equipment, and paperwork. As an Inbound Logistics Operative, you will play a crucial role in ensuring the smooth operation of our warehouse.Key Responsibilities:Sort, store, record, and return all equipment to the relevant...