Aftersales Manager
4 weeks ago
Aftersales Manager – Hyundai Maidstone
Hours: Monday to Friday 8am-6pm, 45 hours per week
Industry leading basic salary with an extremely generous OTE and Bonus Scheme in place
Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme.
Who we are
Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The Role
An exciting opportunity has arisen for an Aftersales Manager responsible for our Hyundai Aftersales team in Maidstone.
Reporting to the Head of Business,you will be oversee a team of 3 x Service Advisors, 2 x Parts Advisors, 6 x Technicians plus an Apprentice and a Driver. To support you in your personal development and growth, you will have full access to Marshall Training. This will help you build on your current skillset and further your career through our training and development and succession plan.
What will I do?
As an Aftersales Manager, you will have overall accountability for people and financial performance for your assigned dealership. With support from your General and corporate support functions, you will:
Lead, manage and motivate a team of automotive professionals, ensuring the dealership is adequately resourced Drive a high performance culture, ensuring performance is rewarded and underperformance is managed Oversee the service, parts, managing stock control and assets Set financial and growth objectives for each department, and plan accordingly to ensure profit and product targets are met Accurately report on dealership reporting, in line with group reporting frameworks Develop and roll out a dealership marketing and publicity strategy to support objectives Support the dealership to consistently achieve high levels of customer satisfaction Ensure dealership activities are conducted in line with Marshall Motor Group, manufacturer and regulatory requirementsWhat do I need?
We are looking to speak to you if you are currently a Aftersales Manager or are in a Automotive Aftersales Manager position. In addition to your previous experience, we are seeking individual who display the following attributes:
Strong leadership skills with the ability to lead and motivate a large and diverse team A professional and calm approach with strong stakeholder management skills to manage internal and external stakeholders Strong analytical and problem solving skills, with the ability to foresee potential barriers A commitment to the Marshall Values of People, Customers, Integrity and InnovationOur policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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