QOF Assistant

Job summary

This is an exciting opportunity to join our dynamic and friendly teamwithin a busy GP practice. Our organisation really does make a difference forpeople within our community. With no two days ever being the same.

This is a key role to join our QOF Team.

This role is worked over 5 days, hours a week, Monday to Friday.

Main duties of the job

The QOF assistant is a vital role within the practice, the main dutiesof the role is to be part of the Business and Finance team, which contributesto the smooth running of the practice by ensuring the practice revenue from QOFis monitored and appropriate actions taken on a daily basis

You will be responsible for sending out monthly letters and blood formsand checking if patients attend their reviews

About us

Teldoc have over 50,000 patients, with several surgeries within Telford.

The role is based at Euston House, in the centre of Telford.

Job description

Job responsibilities

To be responsible for sending out monthly letters and blood forms andcheck if patient has attended reviews adding appropriate coding attachment toall letters within a two letter rule

Clinical indicators

Asthma letters, COPD, Diabetic letters, Lithium letters, mental healthletters. dementia, PAD, Hypertension, Depression letters. CVD risk assessmentsand letters. Smoking deficits

Assisting time sensitive work

Cancer care reviews

Work is checked weekly and monthly, tasking doctors with reminders

Liaising with Business support staff

Registration 30 day update information letter sent monthly

Check and audit patients who have not attended the surgery for a numberof years, found in QOF deficits under smoking and BP45, then deduct asappropriate

Check deficits in report monthly and claim codes

Tidying up recalls deleting recalls no longer used

Add patients to housebound list if patient come under QOF indicators

Run all monthly audits

Audit all newly diagnosed

Audit all recalls that have not been forwarded in previous months

Audit diabetic follow up assessments

Audit asthma patients who have not requested medication

Audits for the business team

Audit COPD data

Setting up new letters and template management and populating

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent, including Maths and English (C or above)

Experience

Essential

Experience of working in a healthcare setting/General Practice Experience of EMIS and CQRS Ability to collate and analyse data Experience of administrative duties Excellent communication skills (written and oral) Strong IT skills Effective time management Ability to work on their own and as part of a team Clear and respectful telephone style Experience of, and displays, good customer care Ability to maintain confidentiality

Personal attributes

Essential

Ability to work flexibly to meet Practice demands Sensitive and shows empathy in difficult situations Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies Caring attitude to patients Must value and appreciate the worth of others A recognition of the importance of showing respect, dignity and compassion to patients and colleagues Progressive, forward-thinking attitude Commitment to continuing education and professional development

---