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Team Leader

3 months ago

Burton upon Trent, United Kingdom Babble Cloud Ltd Full time

Job Role: Team Leader Legal Disputes Credit control

Reports to: Malcolm Watling

Role Status: Permanent

Number Reports: 3

Office Location: Burton Upon Trent

Salary: £50,000 PA

Key Responsibilities

1. Team Leadership:

• Lead, motivate and mentor a team.

• Foster a collaborative and productive team environment, encouraging professional development and high performance.

• Conduct regular team meetings and performance reviews, this will include weekly ledger reviews and 121s as well as quarterly performance review

• Provide coaching and training to team members to enhance their skills and productivity.

2. Dispute Management:

• Oversee the management and resolution of legal disputes related to services provided.

• Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.

• Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.

• Ensure all cases are managed in an efficient and timely manner

3. Legal Analysis and Strategy:

• Provide expert legal advice and analysis on complex dispute cases, which can be supported by our 3 party legal partner.

• Develop case strategies, including risk assessment and mitigation plans.

• Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.

• Understanding of terms and conditions, review and

be able to make recommendations of changes to terms from time to time.

4. Compliance and Risk Management:

• Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.

• Identify potential legal risks and develop strategies to address them proactively.

• Liaise with regulatory bodies and represent the company in legal proceedings when necessary.

5. Reporting and Documentation:

• Prepare and present regular reports on dispute resolution activities and outcomes to senior management.

• Maintain accurate and comprehensive records of all dispute cases and related documentation.

• Ensure timely and accurate reporting to regulatory authorities as required.

Requirements

What good looks like for this role

  • Confident and assertive
  • An excellent communicator
  • Insightful
  • Commercially astute – you can prioritise both short- and long-term actions against an accurate assessment of organisational impact.
  • Excellent business skills, it goes without saying you need to be an Excel expert but in depth knowledge of Legal processes would also be viewed favorably.

Experience of working a fast-paced and rapidly growing business where priorities can change

Requirements for the role

Experience:

• Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.

• Experience within the telecommunications or ITindustry is highly desirable.

Skills:

• Strong leadership and team management skills.

• Excellent analytical and problem-solving abilities.

• Superior communication and negotiation skills.

• Ability to manage multiple priorities and work under pressure.

• Proficiency in legal research tools and Microsoft Office Suite.

Benefits

· Company Pension - 4% Employee contribution

· 22 days holiday Balance + UK Bank Holidays - with increased annual leave based on length of service

· Life Assurance – 4x Annual Salary

· Optional Health Insurance – Bupa

· Optional Health Cash Plan – Health Shield

· We work a 9-day fortnight – every other Friday off.

· £1,000 payment after 10 years service

· Bike to Work Scheme

· Season Ticket Commuter Loan

· Charities Trust – Donations to charities pre tax

· Babble Issued Laptop

· Annual Company Celebrations