Support Worker

6 months ago

London Borough of Tower Hamlets, United Kingdom Look Ahead Full time

Job description

We’re looking for a kind, compassionate and resilient Support Worker to join our Campbell Road Young Peoples service in Tower Hamlets.

£, per annum, working hours per week. Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you’re making a difference? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Campbell Rd Young Peoples service provides support and housing for young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx - young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy’s. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation. What you’ll do:  This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. -Building supportive, trusting relationships with customers-Working proactively with other members of the team to handle the service caseload and administrative responsibilities-Supporting key customers to set personalised goals in the form of a Support Plan-Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals-Ensuring ongoing assessment and management of risks associated with customers within an attitude of ‘positive risk taking’-Proactively manage risk and safety both in and outside of their physical living environment-Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation-Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community-Involving customers in the design, development and delivery of the service-Empowering customers to ensure they receive the service and benefits they are entitled to-Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively -Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols-Adhering to all other Look Ahead’s policies and procedures-Engaging in learning and development activity to increase knowledge and skills-Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate-Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager About you:  -Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement -Approachable and open behaviour-Prefers working as part of a group or team-Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement-Has a practical and logical mind and is naturally well organised-Flexible-Open to feedback and self development-Thrives on change and enjoys dynamic diverse environments-Is confident with high levels of self-esteem-Is respectful, articulate and sensitive in style of communication-Is essentially customer–focused -Is motivated towards excellence and improvement of personal performance with a can do attitude-Ability to cope positively with challenging and diverse behaviours-Passionate about improving outcomes for young people from a range of backgrounds-Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking-Highly competent in advocating for young people, working with other professionals to get the best outcomes-Highly organised and able to meet deadlines and targets on written work and practical tasks-Committed to working in a person-centred way with complex young people, using creative strategies to achieve results-Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community-Highly flexible with a “can do” attitude -Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene-Willing to work on a rota basis, including evenings and weekends.-Excited to take on new challenges, including managing and developing various projects across the service.-Wanting to develop and achieve in your career- What you’ll bring: Desirable: -Experience working with young people About us: Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard . We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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