Duty Manager

4 weeks ago

Essex, United Kingdom SSP Group Full time

EXCITING NEW POSITIONS

NEW OPENING Duty Manager at The Camden Cafe Bar, Stansted Airport

Pay Rate: £13.17 per hour , regardless of age. An extra £1.50 per hour, for all hours worked between midnight and 6am, taking your rate of pay to £14.67 . A share of tips/ service charge up to £200 per month . 

Shift pattern: A variety of shifts between 02:30am and midnight, including weekends. This is a full-time role. You must be able to legally work a minimum of 30 hours every week.

Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. 

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.


Join our dynamic team as a Duty Manager Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment 

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: 

Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.  Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance  Free Meal and Parking while on shifts Up to 80% off public transport to the Airport for work (T&C apply) Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme  < App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones  Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.  Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition  Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more 

AS A DUTY MANAGER YOU’LL: 

Have at least 1 year experience working as a supervisor in a high-volume hospitality or retail role  Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation. Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service. 

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. 

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