Field Service Engineer

6 months ago


North East, United Kingdom Atlas Copco Full time
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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Atlas Copco has an exciting opportunity for time served field service engineers to join their team – could this be you?

As market leader in the compressed air industry and the home of industrial ideas – our customers benefit from innovative products and services such as air compressors, dryers, industrial gas generation, blowers, and chillers. We are looking for field-based service engineers to join our operations team and provide onsite support our customers. Reporting to our dedicated Regional Service Managers the successful candidates will have a passion for mechanical and electrical maintenance and thrive on the challenges this can bring. Our service engineers take pride in their work and in representing Atlas Copco as market leader, providing first class service and operational excellence. 

 The role:

Attend customer sites and perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment.Being an ambassador of Atlas Copco, promoting us to be First in Mind - First in Choice ®Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.To Carry out installation and commissioning of equipmentDocument all work performed daily using company provided hardware and software.Develop relationships with customersDevelop skill's by learning technology and products, such as; VSD's, refrigeration, industrial networks, remote monitoring, and air audits.Respond to customer needs and work to satisfy customer expectations.To be aware of, and apply, Health and Safety regulations at all times on customers sitesParticipate in a rotating on - call schedule and be able to work overtime on short notice.Promote the Atlas Copco "Way". Learn and share knowledge, experiences and training with teammates to increase one's own knowledge and knowledge of others.Promote and practice proper safety procedures and the correct use of personal protective equipment.Contribute to positive Company branding by maintaining a professional and customer-oriented image

 To succeed, you will need:

Previous mechanical or electrical service experience.Mechanical or electrical qualification. Although, we understand you might be qualified by experienceFull UK driving licence/ International Driving Licence (UK licence within 12 months)Computer literacy, can learn new systems.Flexibility to participate in the call out rotaYou will work on-site, and will need to travel throughout your regionMaintain high company image & Standards

 In return, we offer you:

A positive team-working atmosphere, encouraging innovation and collaborationOnsite training with an experienced Compressor Engineer for your initial monthsAdditional training from the Technical support team, throughout your careerTechnical support during complex diagnosticsYou will be provided with a laptop and mobile phone to keep you connected whilst out in the fieldProvided with a Atlas Copco field service Van and specialist toolsYour safety is our priority so full PPE (Personal Protective Equipment) and service uniform is also providedOngoing support – Regular contact with your team through regular ‘Toolbox’ meetings, plus a dedicated Regional Service Manager within your geographical regionA career…We value our employees, we invest in their training and developing, and we will give you the opportunity to grow and progress within the companyA great benefits package, including a desirable pension scheme, private medical insurance, family health cash plan, minimum 25 days annual leave and more.

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