Area Swim School ManagerNew

2 months ago


Oxfordshire, United Kingdom GLL Full time

GLL is looking for an Area Swimming School Manager to work in Oxfordshire The Area Swimming School Manager is the link between our customers, Centre swim school leads, Swimming teachers and the leisure centre team. You will be responsible for the swim school programmes within your area. including school swimming and all other swim school products.

This key role provides technical support to the centre teams to ensure the smooth running of the lessons and high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop and manage the programmes and lead and inspire your team. Income growth and increasing the number of pupils learning to swim will be an essential part of the role. This role offers a real opportunity to affect positive change and get closer to GLL’s National Aquatics Team.

You’ll no doubt be an experienced Centre Swim lead and lead Teacher, looking for the next stage in your career and be full of ideas of how to make things better. We’ll offer in-house training to support you with your role as well development opportunities such as ‘train the trainer’ and the STA Tutor training programme.

What you need: 

Be a fully qualified swimming teacher

Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland) 

A real focus on customer service 

Passion and personality 

Knowledge of health and safety

Be a great team player 

If you’ve worked with Course Pro, it would be beneficial but not essential 

As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. 

What you’ll do:

Manage, grow and review diverse Swim school programmes 

Focus on Pupil progression and attainment

Drive income and retention 

Oversee and impact lesson delivery and quality 

Manage, Mentor and develop your team including Centre Swim School Leads, Lead Teachers and Swimming Teachers 

Recruitment of new Teachers 

Deliver first-class customer service 

Deal with customer queries and complaints 

Create a positive customer journey

Utilise marketing resources to promote products and engage customers and staff 

Oversee the school swimming programme and pupil attainment

Engage In community agendas

Support mobilisation and demobilisation as required

As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees: 

A Values driven organisation 

Learning & development to support career development 

Good Pension schemes 

Discounted gym membership for you and your partner. 

A full-time permanent position – Change accordingly 

Industry leading rates of pay 

opportunity to join the GLL Society and have a say in how we are run plus associated social events 

Exclusive discounts on our villas in Portugal 

Exclusive discounts on our Ski chalets in Bulgaria 

Health assurance 

Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. 

Discounts across thousands of retailers (GLL Extras) 

25% off Red Letter Days 

25% off Buy A Gift 

20% off GLL spa experience treatments and associated products. 

Ride to work scheme 

Free eye tests and discounted glasses 



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