Senior Portfolio Manager

2 months ago

London, United Kingdom Savills Full time

Role Overview: 

This role is to support the Head of Build-to-Rent and Portfolio Director forming a senior team that is responsible for the day-to-day operational delivery of two key Build-to-Rent clients with expanding portfolios. You will be responsible for day-to-day client management and the operations and management for all schemes within these portfolios.

We are looking for a candidate with drive, skill, and experience of operational management and client relationship management. Holding a senior position and assisting and leading a large team to ensure that a consistent service is always delivered to our residents and client. You will be responsible for ensuring that continuous improvements are being made in all aspects of our operational and financial performance. The role is expected to encompass the full breadth of operational delivery, including such disciplines as mobilisation, building compliance, facilities management, block management, leasing, public realm management, and place shaping. You will be very strong at managing or supporting operational teams, both on site and in a back/head office.  

Key Responsibilities: 

  • Day to day operational delivery including leasing of large BtR portfolio
  • Operational reporting and Business Plans
  • Operational expenditure efficiencies / improvements
  • Responsible for the delivery of portfolio wide work streams / project work
  • Estate management
  • Oversight of mobilisation of new sites
  • Oversight of training & development
  • Site based H&S compliance
  • Lead on several weekly calls with client and their appointed contractors / partners
  • Quarterly site inspections
  • Escalated complaint handling


Key Skills: 

  • Possesses vision and is able to implement new processes to improve operational performance
  • Excellent relationship builder experience in order to manage client expectations
  • Focussed: commits to challenging goals and delivers consistently against these
  • Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills
  • Continuous improvement: delivers efficiency in addition to effectiveness
  • Self-starter, who relishes challenges and strives for the best
  • Strong team player: builds relationships, consults with others, quickly establishes trust and credibility
  • Robust and prepared to lead from the front
  • Diplomatic and challenging with the ability to influence others
  • Confident with a positive outlook
  • Strong decision maker who gives assurance
  • Ethical with strong integrity
  • Ability to deliver set objectives to time deadlines

Team Overview:

Reporting into the BTR Portfolio Director. You will be supporting the management of several senior members of the team within your portfolio consisiting of General Managers, Leasing Managers, Senior Portfolio Managers, Facilities Managers and Estate Managers.


Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

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