2024 Field Service Advisor Modern Apprentice

4 weeks ago

Inverness, United Kingdom Scottish Water Full time

Together we are Trusted to Serve Scotland.

2024 Field Service Advisor ModernApprentice (August Entry) 

Start your career with a splash.

Most people don’t think too much about how clean water reaches their taps. Or what happens to their wastewater.

But Scottish Water does. In fact, it’s all we think about.

That, and hiring our next modern apprentice superstar.

And we’re recruiting Scotland’s next generation of Field Service Advisorspecialists to join us this August

What does aField Service AdvisorModern Apprentice do?

During this 4 year programme, you’ll be learning everything you need to know about how we provide our customers with high quality and safe drinking water, protecting public health and the environment in the process.

You’ll learn all aspects of the connection journey in the Development Operations area of our business, including field work. Our team assists customers in obtaining a waste and/or water connection to our network. Day-to-day, this might include answering general enquiries by telephone or email, assessing drawings against technical standards, reviewing photographs of supply pipes, issuing workpacks to delivery partners or going on-site to carry out inspections. No two days are the same

You’ll be part of an expert and experienced team who will support you to develop your skills and knowledge and achieve a nationally recognised qualification.This is your chance to learn as you earn, working with industry-leading teams to help deliver services that are essential to the daily lives of the people of Scotland. 

What’s in it for you?

You’ll challenge and stretch yourself. We’re here to help you make the most of your skills and abilities with first-class training, support, and a big investment in your development.

Earn as you learn. You’ll start on£19,587, with increases throughout your training as you hit key milestones. You’ll also be eligible for an annual bonus. And you get a really great pension.

Job security. The vast majority of our apprentices choose to stay with us after they complete their programmes. And many people choose to spend their entire career with us

Some go on to become team leaders or managers. Others focus on honing their technical expertise.

You’ll be providing an essential service to Scotland and your local community and helping to protect our natural environment.

And the best bit? You’ll be working as part of a friendly, close-knit team that really wants to see you succeed. And who make coming into work fun.

What you’ll need

You need to be at least 17 years old by 1st August 2024

A responsible attitude to learning and work is essential. You’ll be someone people can trust and rely on.

You’ll have five National 4 or 5s (or similar).Ideallyyou’ll also have two Highers (or equivalent) or a relevant technical qualification or relevant technical experience (min of 1 year)

A driving licence would be useful – especially in some of our more remote locations – but we know that lessons and tests are expensive. If you haven’t had the chance to pass your test, we can provide support to help you get your licence during your first year with us.

A note to the ladies

Every year, more women are offered places on our apprenticeship programmes – and they’re thriving.

But despite our best efforts, women don’t apply for apprenticeships in the same numbers as men. Which means they are still under-represented in these sorts of roles. That’s something we would love to change.

So, to the ladies reading this, please don’t be deterred by stereotypes. Apprenticeships are for . We’re looking for people who’d enjoy this kind of role. If that includes you, we absolutely want you to apply.

We have a strong network of women (and men) across Scottish Water who will be there to support and encourage you every step of the way.

The not-so-small print

We’re accepting applications until midnight on Thursday 20 June 2024.

A few final things worth knowing…

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

Finally (finally), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. 

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