Business Analyst

4 weeks ago

London, United Kingdom Post Office Full time
Summary

Salary: Competitive Salary and Benefits 
Grade: 3B
Reporting Line: Change Resource Manager 
Contract Type: Fixed Term Contract 12 Months 
Location: London 
Closing Date: 10th June 2024

What to expect

The role of the business analyst is to review, analyse and evaluate Post Office business areas, user needs, business models, workflows, and technological systems. 

The aim of the role is to assess processes, articulate requirements, produce documentation and provide powerful insights to enable relevant stakeholders to make the right decisions.

Working closely with the project manager, project sponsor or product owner, the Business Analyst ensures that project deliverables are clearly defined and understood . This allows  for the necessary analysis of requirements, scope, and objectives in order to ensure the successful delivery of outcomes in alignment with overall business strategy.

An enterprise wide, holistic view is essential, aiming to increase the adoption of best practice and the standardization of processes to reduce cost and unwarranted complexity.

You will lead BA work streams, coordinating takes and activities of business analysts and work on more complex or high-profile projects. Ensuring that the teams work towards delivering business outcomes in support of the Post Office strategy. Investigate business issues, evaluate actions to improve the operation of the business and document the business requirements throughout every phase of the project lifecycle.  Develop content for business cases which can be referred to throughout projects to assess progress and measure outcomes.

 

 

What we can do for you

Our people are the driving force behind our business, we are proud of the energy, commitment and customer focus we have in common. In addition to the competitive salary we offer, in return for your hard work, you will also receive:

  • 25 days annual leave that increases with tenure
  • Up to 10% on target bonus opportunity
  • Access to Benenden Healthcare
  • Generous pension contribution
  • Life assurance
  • Income protection after 12 months service
  • Full support from our employee assistance programme and access to our employee benefits platform

Ever-evolving learning and development opportunities

At Post Office our commitment to embracing diversity extends beyond just words, we actively foster an inclusive workplace culture that values the unique perspectives and contributions from all colleagues. We believe that Equity, Diversity, and Inclusion is not only important but essential to our success and growth; our priority is building a business that represents the communities we serve across the nation. We are an equal opportunity employer, and we embrace our employees’ differences; Post Office wants people from all walks of life working here and we welcome your application. That’s how we build Everybody’s Business.

 

 

What you’ll need to succeed

You will have:

  • Extensive experience of business analysis in complex business focused change management.
  • Experience of working with Waterfall methodology
  • Familiarity with concepts in Agile, Lean and BPR methodologies and frameworks.
  • Experience with tools such as MS Visio, Excel
  • Familiarity with relevant platforms and tools eg Jira, Service Now
  • BCS Diploma in Business Analysis or other recognised BA qualification (desirable)
  • LEAN Six Sigma Green or equivalent experience.
About us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

 

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.

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