Guest Service Manager

1 month ago


Bournemouth, United Kingdom Aimbridge Hospitality Full time

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Volunteer days – Up to two days per year to support a charity of your choice
  • Competitive salary 

A day in the life of…

As  Guest Service Manager , you will be responsible for Managing all aspects of your  team, as well as overseeing any events within the hotel. You will maintain consistent standards of service, ensuring guest satisfaction whilst creating a working environment that supports our values.

Based in the Holiday Inn Bournemouth you will be part of a small (but mighty) team of passionate people who know that being the best doesn’t always mean working around the clock. 

What do we need from you?

To be successful in this role, the ideal candidate will preferablly possess previous hotel experience. 


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