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Healthcare Support Worker

2 months ago

Royal Tunbridge Wells, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

We are recruiting Healthcare Support Workers to our join team at Tunbridge Wells Hospital

We are thrilled to announce numerous opportunities for individuals, eager to join our exceptional nursing teams.

If you are:

New to care without qualifications or healthcare experience Passionate about providing outstanding patient care Eager to start a career in healthcare, or possess some healthcare experience and wish to advance your career with us.

Please note

We are not recruiting for Paediatric or midwifery services. We have vacancies in our medical and surgical specialties at our Tunbridge Wells site. Walk-ins will not be accepted on the day. We are currently unable to offer certificate of sponsorship for Band 2 Healthcare Assistant/Support Worker roles as they do not meet the UK Visas and Immigration criteria. Please find below a link to the government website for eligibility criteria: 

Main duties of the job

What does a Healthcare Support Worker do?

The role is both rewarding and hands-on, requiring kindness and compassion. Duties include assisting with fundamental care, ensuring patient comfort, recording vital signs, urinary catheter care, and specimen collection.

As a Healthcare Support Worker, no two days are the same. You will be part of a close-knit team, supporting patients through their treatment and making a meaningful impact on their healthcare journey. With ongoing support, you can progress your career into various healthcare roles.

This role is an excellent starting point for those aspiring to become a Registered Nurse, Nursing Associate, or Allied Health Professional.

To hear why you should consider working as a Healthcare Support Worker for MTW, take a look at our video: 

Apprenticeship Opportunity:

The role can also be offered as an apprenticeship, involving the Level 2 Healthcare Support Worker Apprenticeship, including the Care Certificate and functional skills (English and Maths Level 1). You'll receive direct supervision and support from Registered Nurses and the multidisciplinary team.

We offer a supportive, inclusive, and diverse team reflecting our Trust's core values of PRIDE. 

To apply, ensure your supporting statement answers key questions about your understanding of the importance of HCSWs, the qualities you possess, and provide a complete employment and education history.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the HCSW Induction Programme Lead if this is going to be problematic: ), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: TBC

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

Person specification

Qualifications

Essential criteria

Good general education. Ability to read, write and communicate in English. Holds or commitment to complete the Care Certificate Programme within the first 6 months.

Desirable criteria

English and Maths Level 1 or GCSE English and Maths grade D/3 or above. Hold or willing to work towards NVQ Level 2 / Health and Social Care Diploma Level 2 / Intermediate apprenticeship Level 2.

Experience

Essential criteria

Interest in working in a care setting. Understands importance of and provides good customer care.

Desirable criteria

Experience within a care role/setting. Previous experience of team work. Previous experience of customer care. Working in a healthcare or related setting.

Skills

Essential criteria

Able to communicate accurately and effectively with patients and colleagues, verbally and in writing. Good interpersonal skills. Basic computer keyboard skills. Ability to prioritise workload with supervision. Can demonstrate practical skills to others. Able to deal with the public in person and on the phone. Able to support and reassure patients/carers. Able to follow instructions and complete assigned tasks. Understands importance of maintaining confidentiality