Cashier

Role- Cashier

Reports to – Account Receivable Manager

Department - Finance

Business – The NWH Group

Salary- £25000

Type of Work- Hybrid- 3 days office, 2 days working from home

1 – Job Purpose

To ensure that all incoming and outgoing monies are correctly accounted for and processed in a timely manner, manage unallocated cash, direct debits on GoCardless platform and working closely with the rest of the team to ensure ledgers are tidy and accurate.

2 – Main Job Activities

The following tasks are required to deliver the key shared and sole responsibilities:

Shared duties include:

Processing payments and cheques , BACs and customer refunds, etc Processing credit card payments and reconciliation of unallocated cash Allocating payments and chasing remittances as required Banking and account transactions Logging into GoCardless and maintaining and updating data onto NWH accounting system as well as running direct debits twice monthly. Chasing up any customers who have cancelled their direct debits or where the direct debit has failed. Assisting with the resolution of customer queries Assisting with the set-up of new customer accounts Assisting with the close of customer accounts Scope to expand the role to the right candidate willing to grow into the role

3 – Skills Matrix – Qualifications, Knowledge, Skills and Experience Required

Skills

Qualification

Essential

Desirable

Essential

Desirable

2 years’ experience in a similar role

X

Ability to work to strict targets/deadlines

X

Accurate with attention to detail

X

High level of numeracy

X

Good oral communication

X

Computer literate with good knowledge of Microsoft packages particularly Excel

X

4 – Performance Measures & KPIs (Operational Efficiency)

The following are the main deliverables

Complete ownership of the cash receipts in the bank as well as refunds and adjustments made on the sales ledger

· Customer queries received either in the cashier inbox or by colleagues responded to in a timely manner.

· Minimal unallocated cash on the sales ledger with an end of month reconciliation accounting for any large unallocated receipts.

· High level of communication to the team if questions arise during allocation, refunds or adjusted balances on the accounts.

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