Client Care Coordinator

Found in: Talent UK C2 - 1 week ago

Chesham, United Kingdom MSI Reproductive Choices Full time

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

The Client Care Coordinator role is made up mainly Administrative tasks which can include carrying out Phone Consultations, data processing, record archiving, reception desk management and liaising with clients during their care with MSI UK. This list is not exhaustive and progression opportunities are based on competencies.

As a Client Care Coordinator, you will be provided with bespoke training, tailored to equip you in assisting with safe and effective abortion care to our clients. Previous experience of working within sexual and reproductive health is not a requisite of this role.

Working within our main clinic you will be joining a friendly team of both clinical and non-clinical colleagues who empower our clients to make reproductive choices that are right for them.

About us

At MSI UK, we know that our most valuable asset is our people, and our success depends on our ability to do things well and enjoy what we do, as we providethe best possible care and support to our clients.

Being one of the worlds leading providers of sexual and reproductive healthcare, we have a simple vision: to empower clients to make the reproductive choices that are right for them. Only when choice is a reality for each of us, can we create a better, more equal world for everyone.

Our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.

We're proud to be a Disability Confident Level 2 equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

MSI Reproductive Choices is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

Job description

Job responsibilities

For more information about the role, please view the job description:

Person Specification

Skills required

Essential

Ability to work independently and collectively within a team of both clinicians and non-clinicians Strong interpersonal communication skills for supporting our diverse client population Excellent record keeping, ability to archive and process data Ability to prioritise workloads accordingly and work from your own initiative Good IT skills (full training on internal programs will be provided)

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