Team Secretary

Job summary

An exciting opportunity has become available with the Lower Monmouthshire Community Mental Health based in Chepstow.

The Team Secretary is an integral part of the Community Mental Health team structure, who provides support for the wider team and supports the receptionist with the initial cover via telephone for patients under secondary care services.

The relevant post holder will be required to provide and co-ordinate comprehensive secretarial and administrative support to the Multi-Disciplinary Community Mental Health Team and support the running of the busy reception area in the absence of the Receptionist.

Main duties of the job

To provide efficient administrative support to all members of the department, including typing, audio-typing, photocopying, filing etc.

Receive telephone calls, sometimes of complex and sensitive nature and providing general non-clinical advice/information to members of the public, service users, other professionals and staff on a daily basis.

To undertake reception duties for the team base, acting as the first point of contact for visitors, some whom are patients with complex mental health needs.

Ensuring processes are in place and systems adhered to, for the recording of messages to the team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Full details are available to view on the Job Description and Person Specification.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Knowledge of secretarial procedures and systems

Desirable

ECDL

Qualifications

Essential

Knowledge of patient databases

Desirable

Understanding Office 365

Experience

Essential

Administrative/Secretarial experience

Desirable

Supervision of administrative health records team/staff

Abilities

Essential

Good knowledge of IT

Desirable

Epex/WCCIS experience

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