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Housekeeper / Cleaner - Service Excellence

3 months ago

Wiltshire, United Kingdom Center Parcs Full time

Housekeeper / Cleaner - Service Excellence

Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 people across six separate villages located in the UK and Ireland. Working together to create memorable moments in beautiful forest locations, we’re proud of the reputation we’ve built for delivering unique family focused experiences to an increasing number of guests. 

Service Excellence is a multi-functional, centralised service that sits within Housekeeping Accommodation. It’s directly accountable for a range of key operational tasks and activities, and your input in this Division will have a visible and measurable impact on the continuing delivery of a high-quality guest experience.

HOUSEKEEPER / CLEANER– SERVICE EXCELLENCE | £11.60 Per Hour

This role involves carrying out cleaning duties in our accommodation units, this could include; stripping and making beds, cleaning bathrooms and kitchens, dusting, vacuuming, and sweeping patios. You will also be liaising with our guests to ensure swift service recovery to aid a memorable stay as well as the preparation and upkeep of zone bases after change over days.

HOURS OF WORK

We have the following contracts available:

120 hours per 4-week period -  Shifts will fall between 10am and 10pm. 84 hours per 4-week period -  Shifts will fall between 3pm and 10pm.

As our Village is open 365 days of the year, your working hours may include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.

Please state your desired contracted hours from the options above under the suitability section of your application form.

ABOUT YOU

You don’t need any experience in cleaning as full training will be provided and you will be surrounded by a supportive team.

If you can bring the following qualities and skills then we’d love to hear from you:

An awareness of general standards of cleanliness Pre-empts problems and seeks to find solutions Good communication skills – confident to talk to guests and your colleagues Excellent attention to detail Friendly, genuine and warm Works well with others in a team

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications