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UK- Major and Complex Loss- Property Academy Director
1 month ago
Equal Opportunities
At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:
Consciousness
Capability
Culture
We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.
Functional Knowledge
Proven experience of handling MCL claims to a high standard ACILA qualified
General Background, Experience & Professional Qualifications
Extensive knowledge of Commercial & Domestic Losses Likely to have a market/client reputation Regular contribution to technical papers/presentations to internal and external stakeholders Experience of staff mentoring/development
Key Responsibilities
Working with the existing mentors and peer reviewers to maintain a high standard of consistent product Development of staff handling £50-250K claims Contribute to training and development programmes Drive continuous improvement in technical delivery and enhanced Customer/claim outcomes Contribute to technical guidance documents on key topics/areas.
Behaviours
Ability to work on own initiative Ability to demonstrate attention to detail Excellent customer service and communication skills A positive attitude and a proactive approach to solving problems Able to co-ordinate a variety of actions concurrently Ability to communicate and motivate at a variety of experience levels Quality focused. Team focused – working with colleagues throughout the business Competent use of technology – Excel, PowerPoint, Word ,Teams etc
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