Fitness Experience Manager

2 weeks ago

Sunderland, United Kingdom Everlast Gyms Full time
Job Description

Responsibility 

  • Represent Everlast Gyms as an ambassador for fitness
  • Demonstrate our elevated ways of working always
  • Lead national focuses & incentives like #WORKOUTWEDNESDAY & in-gym challenges / events
  • Advocate for our member onboarding program, MOVE. Leading by example in this area and supporting, and training the wider team to improve confidence and delivery
  • Recruit, train & develop Fitness Coaches & Personal Trainers
  • Ownership of group training timetables, monitoring performance, and optimising to grow engagement while delivering within budget and delivery of your own on shift classes
  • Big focus on driving new member sales and retaining existing members to grow live member movement
  • Supporting the wider team by driving all revenue lines from membership sales to product & secondary, to drive profitability
  • Lead by example on reception and the gym floor in this member facing role designed to enhance every visit
  • Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis
  • Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment, and various others like seal checker, kronos and branch scheduler etc.
  • Be resilient and agile to react to challenging situations and find solutions
  • Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym
  • Overall accountability for equipment care, basic maintenance & logging issues through ARMs swiftly & to a high standard
  • Actively engaging with our Fitness Development Managers & the wider fitness manager network

Qualifications

Need to have

  • Passion for health, fitness and wellness
  • Level 3 fitness qualification or CIMSPA ‘Practioner’ level equivalent
  • Strong leadership qualities
  • Experienced delivery of a variety of group training modalities
  • Knowledge of rising fitness trends within the industry
  • Adaptability in communication and management style to motivate and inspire the team
  • A positive, solutions driven mindset in the face of adversity
  • A member champion mentality with exceptional interpersonal skills
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role
  • Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required


Additional Information

Want to know see more of the great things our brand does please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

  • Think without limits - Think fast, think fearlessly and take the team with you
  • Own it and back yourself - own the basics, own your role and own the results
  • Be relevant - Relevant to our people, our partners and the planet

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