Security Officer

6 months ago

London, United Kingdom Pan Pacific London Full time

Pan
Pacific London brings understated, comforting, and approachable luxury to
London’s premium Square Mile. With
its elegant design juxtaposing old and new London architecture, the hotel fuses
together wellbeing innovation and impeccable service as a hallmark across a
myriad of dining and drinking destinations. Discover
a different side of London, from market stalls to Michelin-star restaurants and
iconic landmarks, all within easy reach of the hotel.



 



ABOUT
YOU



We are looking for a passionate and
guest focused Security Officer to join our incredible Security
team at Pan Pacific London. You show
confidence, empathy and professionalism when dealing with guests and
associates alike. 

You are calm under pressure and you desire to
deliver the best experience for our guests. If you
are dedicated to providing exceptional care
while demonstrating great pride and attention to detail
in your work and you put people at the heart of every decision you
make, then we would love to hear from you.



 



JOB SUMMARY



As a Security Officer in Security,
you will be responsible for creating exceptional experiences for our guests.
Your tasks as a Security Officer will include but not be limited to:



  • To patrol all
    floors
  • To carry out
    documented fire route patrols
  • To assist in
    escorting any persons acting undesirably off the premises, using the
    departmental SOP
  • To ensure that
    only current associates are permitted to enter the hotel via the designated
    associate entrance and to ensure that all ex-associates do not enter the
    company premises to ensure all contractors and visitors are recorded and issued
    visitor and contractor passes
  • To be full
    conversant in the use of the hotel locking systems to allocate associate keys
    accordingly and to delete all reported missing keys as instructed
  • To ensure that all property reported
    lost on the premises is correctly recorded and enquiries made to trace and
    restore it
  • To report and inform HODs of any
    hazards to safety that comes to your notice
  • To update the accident book, follow up
    on all accident investigations


 



BENEFITS OF WORKING AS A SECURITY OFFICER AT PAN PACIFIC LONDON



As a company, we pride ourselves on our close-knit
relationships, development and wellbeing. We offer you:



·        
Access to Mental Health First Aiders



·        
Celebrate your Birthday with an extra day off



·        
Cycle to Work Scheme



·        
Referral Scheme



·        
Seasonal Ticket Loan



·        
Enhanced Maternity and Paternity Policy



·        
Eye Care Voucher Scheme



·        
Social & Employee Wellness Activities



·        
Employee Assistance Programme including 24/7
virtual GP and financial advisors



·        
2 Hotel-Wide Social Events a year as well as
additional social gatherings



·        
Flexible Work Policy



·        
Dry cleaning for uniforms and work attire



·        
Reward and Recognition – Star of the Month,
Manager of the Quarter and Star of the Year



·        
Guest Experience Programme



·        
Discount on our Food and Beverage Outlets



·        
Discount on Internal Spa Treatments



·        
Culture Club – Focuses on Diversity and
Inclusion



·        
Friends and Family rates in our Hotel and the
Pan Pacific Hotel Group properties



·        
Complimentary meals prepared for you by our
chefs



·        
2 Study Days per year (fully paid and in
addition to your annual leave)



·        
2 Volunteer Days per year (fully paid and in
addition to your annual leave)



·        
Progression – our goal is to always to coach and
keep our employees helping you to develop and grow internally and within the
PPH Group



·        
Additional YuLife Perks



 



ABOUT PAN PACIFIC LONDON



Operated by Pan Pacific Hotels
Group, Pan Pacific Hotels and Resorts is a global brand comprising close to 30
hotels and serviced suites in 22 cities across Asia Pacific, North America and
Europe, including seven development properties to be launched by 2025. Pan
Pacific strives to deliver sincere and graceful service to every guest who
appreciates luxurious hospitality. With a passion for excellence as our
promise, Pan Pacific is the trusted and timeless choice for memorable
experiences.



Come and join our haven in the
heart of the City, a Forbes Travel Guide Five-Star Property, most recently
voted:



·        
Hotel of the
Year, Group 2023 | Catey Awards



·        
Hotel of the
Year, London 2022/2023 | AA Hospitality Awards



·        
Forbes Five-Stars 2022/2023 | Forbes Travel
Guide



Our team can’t wait to welcome
you.



Please note that all applicants for the Security
Officer must be eligible to live and work in the UK, without restrictions.
Documented evidence of eligibility for Security Officer role will be required from
all candidates.

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