Management Team Secretary

3 months ago

Rhyl, United Kingdom Betsi Cadwaladr University Health Board Full time

Job summary

Applications are invited for this vacancy in the Child & Adolescent Mental Health Service based in the Royal Alexandra Hospital, Rhyl.

The post holder will provide an accurate and prompt administrative function, to facilitate the delivery of an efficient and effective appointment booking service for the Child and Adolescent Mental Health Service (CAMHS).

The successful candidate will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient, organised and able to work flexibly.Significant relevant previous experience of using the hospital's Patient Administration System would be of benefit. A good telephone manner and communication skills are essential.

The post-holder will hold Level 3 qualifications or possess demonstrable experience. The post holder will be required to demonstrate a professional and sensitive manner at all times. By the nature of the duties, the post requires the candidate to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Providing high-level secretarial services to the Central Child and Adolescent Mental Health Service Senior Leadership and Management Team and other members of the department for Betsi Cadwaladr University Health Board. Communicates with organisations and individuals from outside of the Health Board

First point of contact for the Central Child and Adolescent Mental Health Service Senior Leadership and Management Team (when necessary) by telephone, e-mail, and correspondence or for visitors. Providing advice on a wide range of servicematters related matters resolving them or referring them to the most appropriate person during periods when they are absent from the office.

Provides Senior Secretarial support to the Central Child and Adolescent Mental Health Service Senior Leadership and Management Team within the Department

Deal with confidential and sensitive documents/issues, maintaining the strictest confidentiality and discretion at all times. This may include information of a distressing nature

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

The successful candidate will provide Senior Secretarial support to the Central Child and Adolescent Mental Health Service Senior Leadership and Management Team within the Department

Person Specification

Qualifications/Knowledge

Essential

Level 3 Qualification or equivalent experience Diploma in Office Administration/Typewriting/Word Processing or equivalent experience Knowledge of Secretarial Procedures Advanced knowledge of WP, spreadsheet and presentation packages

Desirable

Stage 3 in equivalent in Administration IT Related Qualification Cymhwyster Clyw Deipio neu brofiad cyfatebol

Experience

Essential

Experience of providing a comprehensive administrative/PA Service Experience of setting up and using filing/IT systems Familiar with office procedures working to deadlines

Desirable

Previous Admin experience NHS Experience

abilities

Essential

Excellent Communication Skills Ability to work unsupervised and make decisions Organisational Skills Numeracy and Literacy Skills

Desirable

Ability to speak Welsh Ability to work unsupervised and make decisions Organisational skills Numeracy and Literacy Skills

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