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Front of House Security

1 month ago

Durham, United Kingdom OCS Group Full time

Contract: Permanent

Hourly Pay Rate: £12.00

Working Hours: 7am-1pm or 1pm-7pm – Monday to Friday

Would you be interested to join a leading facilities management company with a reputation for excellence?

OCS is currently recruiting for a Front of House Security / Receptionist to join our passionate and driven team on a permanent basis

SIA Licence will be required. Successful Applicant will be required to undergo BPSS Vetting and SC Clearance

Your primary responsibilities will include:

Providing an exceptional customer experience is key to this role, we require all of our customers to be provided with exceptional service in all of their dealings with us As first point of contact for meeting and greeting clients and staff, the customer experience is key and our teams are required to ensure this first impression is a key focus and delivered to outstanding levels consistently Ensuring all processes and procedures for the Reception are followed rigidly. Issuing of visitor and contractor passes and ensuring all visitors are signed in and accompanied as required by the appropriate person Answering calls quickly and efficiently and supporting our customers with their enquiries Use of the booking system to manage and oversee delivery of meeting room space Mailroom duties including receiving and recording post, issuing post, collating and preparing post for collection, ensuring the mailroom computer system is kept up to date at all times Assisting with the management of meeting rooms and events, confirming room bookings and requirements for bookings, assisting customers during their events to ensure all requests are dealt with promptly and effectively, preparing meeting rooms between bookings for next meeting Supporting implementation of building health and safety procedures for relevant areas as required Any other adhoc duties as required

About You:

Previous experience in high profile Reception/Front of house role is essential.  SIA Licence will be required for this role. Knowledge of Microsoft Office essential.  Excellent Customer service skills. Excellent organisation, verbal and written skills.

 
Benefits:

Learning and development opportunities. Supportive working culture and future progression opportunities. Mobile, legal, bicycle, breakdown and retail discounts. Eye test and glasses reimbursement. Health Cash plan subscription. Cycle 2 work scheme.

How to apply?

If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon

*** STRICTLY NO AGENCIES ***

OCS is an equal opportunities employer that relies on diversity and equality to achieve our goals. We actively encourage applications from talented and qualified individuals regardless of race, gender, national origin, religion, sexual orientation, disability, or age.