Job summary

To assist in the provision and delivery of a high-quality radiographic service within Northumbria HealthCare NHS Foundation Trust whilst adhering to all trust and departmental policies and procedures.Carrying out general admin and clerical duties and managing the reception area. There will be a requirement to book appointments ensuringpatient's details are correct. Ensure all relevant data is recorded into the Trust PAS system capturing attendances performed outside of a successful candidate will work closely with the clinical teams on site and with the admin teams across the Trust.

Main duties of the job

To assist in the provision and delivery of a high-quality radiographic service within Northumbria HealthCare NHS Foundation Trust whilst adhering to all trust and departmental policies and procedures.Carrying out general admin and clerical duties and managing the reception area. There will be a requirement to book appointments ensuringpatient's details are correct. Ensure all relevant data is recorded into the Trust PAS system capturing attendances performed outside of a successful candidate will work closely with the clinical teams on site and with the admin teams across the Trust.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job description

Job responsibilities

To assist in the provision and delivery of a high-quality radiographic service within Northumbria Health Care Trust whilst adhering to all trust and departmental policies and procedures.

To act as the first contact for the department upon a patients arrival, carrying out clerical and reception duties.

Ensuring patient details are correct, with some requirement to book appointments.

To participate in all aspects of the administration service within Radiology

To act as a first point of contact for the department and co-ordinate patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the service.

Alert management of urgent reports

Use the Image Exchange Portal (IEP) for transfer of images both to and from ELHT.

To upload CDs with DICOM imaging onto PACS.

To ensure all required imaging for MDT meetings is made available to internal and external clinical teams in a timely manner.

To create user accounts on PACS / RIS assigning role-based level access.

Person Specification

Qualifications

Essential

Relevant Level 3 qualification or an equivalent level of knowledge and / or experience.

Desirable

Knowledge of database computer systems

Experience

Essential

Knowledge and experience of Microsoft Office, including Excel, Powerpoint, Word, and Outlook Previous experience working in a busy office.

Other

Essential

You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

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