OEM Account Manager

3 days ago

Manchester, United Kingdom John Crane Full time
About Us

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Now let’s hear it directly from the creators – About | John Crane

Connect with us on LinkedIn: John Crane: LinkedIn

Job Description

As an OEM Account Manager, you will have the responsibility to develop year on year OEM Sales in order to exceed and deliver our FPP targets, and also maintaining the level of expected customer contact and expectations linking both the customer and the company, enrolling all parties to deliver sustained and profitable growth. We’re looking for someone that can manage customer expectations and ensure they are always exceeded.

Duties and Responsibilities

Account Management:
• Account management of identified account base, ensuring business growth and longevity for the company.
• Exceed budget/FPP of identified account base.
• Promote the full range of available products and new technologies e.g. (Seals, Couplings, Safematic, Performance Contracts, 3D Modelling etc
• Account planning and reporting in line with business requirements

Customer Focus:
• Understand customer needs and provide tailored solutions to meet their requirements.
• Address and resolve any customer issues promptly and effectively.
• Sales Performance:
• Achieve and exceed sales targets and KPIs.
• Prepare and present sales reports, forecasts, and market analysis.

Travel
• There will be an expectation to visit these 4 key accounts on a regular basis.

The Individual

• Knowledge OEM Sales
• Proven experience in account management, ideally with a mechanical focus such as gas seals, gaskets, pumps, or filtration products.
• Strong relationship-building and customer service skills.
• Excellent communication and negotiation skills.
• Self-motivated with the ability to work independently and remotely.
• Dispute / conflict management skills
• Strategic / complex selling experience


What We Offer:
• Competitive salary and bonus structure.
• Company vehicle.
• Opportunities for professional growth and development.
• Supportive and dynamic work environment.
If you're ready to take on a challenging and rewarding role with John Crane, apply now to join our team as an OEM Account Manager. Help us continue to lead the way in providing innovative solutions to our valued customers.

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane) or LinkedIn.

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