AMS - SAP ByD Consultant

Found in: Talent UK C2 - 2 weeks ago


Glasgow, United Kingdom NTT DATA Full time

UK Managed Services: SAP ByDesign Senior Consultant (Supply Chain)

Summary of Role

As a Managed Services Senior Consultant, you will be responsible for working day-to-day with a team of Managed Service Support Consultants delivering services to a wide range of UK clients, plus some global clients. This is a very customer focused, hands-on role where the Senior Consultant will be expected to work on customer issues, developments, as well as collaborate with other functional and technical consultants, within the UK Managed Services Team. This role will be remote, with some travel to NTT Data BS offices and customer sites, on occasion.

The ideal candidate will be able to encourage effective team working by seeking input from team members and will support team members (technically and operationally) in achieving continuous improvement by encouraging ideas and recommendations for procedural, operational and system improvements.

This role will report to the UK SAP ByDesign Team Lead for the day-to-day activity, within the Managed Services AMS Team.

Key Responsibilities:

Answers customer service requests in a timely fashion after assignment by the
support desk co-ordinator Answers frequently asked questions by responding directly through the service
request and/or supplying reference material to resolve query Answer customer service requests by demonstrating solutions via Teams or other
online screen sharing tools Contacting and escalating to SAP support in relation to customer service
requests Creating basic reports for customers Identifying chargeable activities with appropriate follow up internally/externally. You may be required to provide estimates or effort and work on change requests following customer confirmation. May be required to perform data migration services to assist with extensions to original implementations May be required to perform fine-tuning activities to assist with implementations
and Service Requests May be required to perform data cleansing services May be required to perform data entry services Develops professional and technical knowledge by attending educational
workshops; reviewing technical publications; establishing personal networks;
reviewing quarterly SAP Business ByDesign updates

Essential:

Deep knowledge and understanding of SAP ByDesign Expert in Supply Chain ByDesign functions Excellent design, configuration and testing of specific core functional modules High level of verbal and written communication skills in English and local language Documentation skills including functional specifications, test scripts Work within a remote consulting support team for contracted customers using the NTT Data BS service management systems and processes and delivering within defined SLA or requested dates Feedback potential solutions in a logical way for both SAP knowledgeable and non knowledgeable audiences. A strong ability to understand business processes and design appropriate solutions. Excellent verbal and interpersonal communication skills for working with the functional and customer teams Track record of full project lifecycle and development activities. Demonstrated ability to learn new technologies and skills quickly. Project related activities e.g. data migration, user support and end user training Hands on mentality and willing to take on unknown SAP processes Excellent communications skills at all levels Can act as liaison with client for troubleshooting ie strong skill re investigation, analysis, and problem solving. Able to map client business requirements, processes and objectives. Presentation skills Ability to provide end-to-end business solutions. Proven experience in a combined customer service handling / functional support role. Ensure consistent high level of customer satisfaction with quality solutions/services Travel will be a maximum %

We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon

We transform. SAP® solutions into Value


  • SAP Replenishment Consultant

    Found in: Talent UK 2A C2 - 2 weeks ago


    Glasgow, United Kingdom RED Global Full time

    RED Global on behalf of our global client are looking for an SAP Replenishment Consultant to take part in a project in the UK Role - SAP Replenishment Consultant Start - ASAP Duration - September 2024 + Extension Capacity - 5 days per week Location - Remote Rate - Dependent on experience - Supply Chain knowledge around the concepts of purchase order creation...

  • Wirtschaftsinformatiker/in,SAP-Spezialist/in

    Found in: Talent UK 2 C2 - 3 days ago


    Glasgow, United Kingdom BIRKENSTOCK GROUP B.V. & CO. KG Full time

    ITIL, On-Premise, IT, Cloud Computing, SAP S/4 HANA,SAP, DevOps BIRKENSTOCK is a global universal brand thatappeals equally to all consumers regardless of geographicallocation, gender, age and income. The company's historical rootscan be traced back to 1774. With around 6200 employees worldwide,BIRKENSTOCK is the largest employer in the German...

  • Wirtschaftsinformatiker/in,SAP-Spezialist/in

    Found in: Talent UK 2 C2 - 18 hours ago


    Glasgow, United Kingdom BIRKENSTOCK GROUP B.V. & CO. KG Full time

    ITIL, SAP S/4 HANA, On-Premise, DevOps, SAP, IT, CloudComputing BIRKENSTOCK is a global universal brand thatappeals equally to all consumers regardless of geographicallocation, gender, age and income. The company's historical rootscan be traced back to 1774. With around 6200 employees worldwide,BIRKENSTOCK is the largest employer in the German...

  • SAP MM Senior Consultant

    Found in: Talent UK 2A C2 - 2 weeks ago


    Glasgow, United Kingdom Stratesys UK Full time

    Job DescriptionIn order to support and develope our ligistics team in the UK, Stratesys Technology is looking for a SENIOR SAP MM SENIOR CONSULTANT.The role will be responsible for a range of activities including process mapping, designing, configuration, requirements gathering, writing functional specifications, end user training, documentation, stakeholder...

  • Global Portfolio Specialist

    Found in: Talent UK C2 - 1 week ago


    Glasgow, United Kingdom NTT DATA Full time

    Global Portfolio Specialist – Global Portfolio & Solution Management (f/m/d) Full or part time Empowering You – to break new ground! As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP solutions and guiding our customers on their...


  • Glasgow, United Kingdom Search Consultancy Full time

    Are you excited by the idea of an industry-leading company, commission structure, the ability to progress quickly, and be part of growing global company? I am recruiting for a Recruitment/Graduate Consultant to join one of the most successful teams in thecompany! My business area is on a mission to grow with exciting new projects and to ensure they hit this...


  • Glasgow, United Kingdom Cathcart Technology Full time

    The company:I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do click apply...


  • Glasgow, United Kingdom Cathcart Technology Full time

    The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do click apply...


  • Glasgow, United Kingdom Cathcart Technology Full time

    I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do.

  • Recruitment Resourcer

    2 weeks ago


    Glasgow, United Kingdom HR GO Recruitment Full time

    An additional requirement is need for HR GO as onsite coordinator / Recruitment Resourcer Reporting to the Branch Manager, the primary function of the Resourcer is to provide a high level of sales support to the branch, in accordance with the needs of the business. Depending on whether you are aligned to the temporary or permanent side of thebusiness or...


  • Glasgow, United Kingdom Henderson Scott Full time

    Atlassian Application SME - 12 month contract (inside IR35) - Hybrid working - SC Clearance I am currently recruiting for an Atlassian Application Consultant to join a new government programme in Scotland. Flexibility to work onsite in Glasgow and travel to London is expected.Due to the immediacy of the role and the nature of the programme, candidates who...

  • Ecologist - Glasgow

    2 weeks ago


    Glasgow, United Kingdom Penguin Recruitment Ltd Full time

    **Ecologist - Glasgow** I am looking for an Ecologist to join an exciting team in Glasgow! This role is with a very reputable consultancy who work alongside the client, authorities, and other consultants to provide excellently executed ecological services. They are primarily concernedwith identifying, managing and mitigating for protected species and...


  • Glasgow, United Kingdom IDEX Consulting Full time

    I am currently working with an established boutique firm which is looking to expand its Family Law Solicitor team in Glasgow. This is an excellent opportunity to join a team who are accredited in this area of law and if you are looking for accreditation, you will be supported. You will deal with all aspects of family law including financial provision,...


  • Glasgow, United Kingdom Eaton Syalon Ltd Full time

    HR Advisor - Consultancy £40-45k + Benefits Hybrid working model East Midlands Are you a talented HR advisor keen to work for an organisation that truly makes a difference? I am working with an incredible high growth organisation to hire a HR advisor for the consultancy arm of their business. With responsibility for proactive HR support for a portfolio...


  • Glasgow, United Kingdom TalentKompass Deutschland Full time

    **LOCATION**: Remote Work **SCHEDULE**: Part-time *** Are you keen on building a career in the finance industry? TalentKompass Deutschland, a leading Human Resources company based in Germany, is on the lookout for a Corporate Finance Intern to join our client, a highly regarded Management Consulting firm. This remote position offers an exceptional...

  • Planning Manager

    Found in: Talent UK 2A C2 - 2 weeks ago


    Glasgow, United Kingdom AVA Energy Full time

    I am partnering with an established UK developer (PV/BESS) to search for an experienced planner to join the planning team, the projects will be utility-scale ground-mount solar and battery storage across the UK. They develop, own, and operate the assets and have all functions in-house, including, development, finance, engineering, and legal.Some of the key...

  • Product Engineer

    2 weeks ago


    Glasgow, United Kingdom RDG Engineering Full time

    We are a specialist engineering consultancy that provides scaffold design and temporary works solutions to contractors across the UK. We are seeking an experienced scaffold design engineer to join our team. 5 hours a week with a flexible start time of 8:30 am – 9:00 am. You will work in a fast-paced environment with options for office or hybrid working....


  • Glasgow, United Kingdom Search Consultancy Full time

    Are you an experienced administrator with a valid Disclosure Scotland certificate and available to start work immediately? If so i would love to hear from you as I have an opportunity for you to join my client who are a well know charity based around Glasgow. My client support a number of areas across Glasgow and they specialise in supporting people facing...

  • Payroll Director

    Found in: Talent UK C2 - 1 week ago


    Glasgow, United Kingdom KPMG Full time

    Job description We are seeking a talented payroll director to join our growing Powered HR practice. This is a high-profile role within the team and will consist of a combination of business development/sales origination and client delivery responsibilities. The ideal candidate will have a proven track record of success in payroll implementations....

  • Ar Specialist

    7 days ago


    Glasgow, United Kingdom Morgan Philips Specialist Recruitment Full time

    Morgan Philips Recruitment are delighted to be supporting a key client in Glasgow as they look to recruit an AR Specialist to their growing finance function in Glasgow. Our client are a market leader in their field and these roles have come about due to growth and change within the business. **Salary**: £22,500 Hybrid working **Key...