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EMEA Freight Controller

4 months ago

Oldham, United Kingdom Resideo Full time

As a Freight Controller, you will be responsible for overseeing various aspects of freight operations to ensure efficient transportation of goods and optimal service performance. Your primary duties will include daily shipment reporting, managing freight quotes, processing freight claims, conducting carrier service performance reviews, handling export order advice, managing import shipments, ensuring vendor freight compliance, and conducting carrier invoice and charging audits.

JOB DUTIES

Daily Shipment Reporting: Compile and analyze daily shipment data to monitor and report on transportation activities, including volumes, costs, and performance metrics. Freight Quote Management: Coordinate with carriers and freight forwarders to obtain competitive freight quotes for shipping goods domestically and internationally. Freight Claims Process: Investigate and resolve freight claims efficiently, liaising with carriers and insurance providers as necessary to ensure timely resolution. Carrier Service Performance Reviews: Evaluate carrier performance against established key performance indicators (KPIs) and negotiate service improvements as needed to meet business objectives. Export Order Advice: Coordinate with internal stakeholders to provide accurate and timely advice on export orders, ensuring compliance with regulatory requirements and customer expectations. Import Shipment Management: Oversee the importation process, including customs clearance, documentation, and coordination with customs brokers and freight forwarders to facilitate the timely delivery of goods. Vendor Freight Compliance: Collaborate with vendors to ensure compliance with freight policies and procedures, including packaging requirements, shipping instructions, and delivery schedules. Carrier Invoice and Charging Audits: Review carrier invoices for accuracy and compliance with contractual agreements, conducting audits to identify discrepancies and resolve billing issues.

YOU MUST HAVE

High School diploma or equivalent. Relevant industry experience.

WE VALUE

Excellent Communication: Strong verbal and written communication skills are essential for effectively liaising with internal teams, external partners, and carriers. Excel: Proficiency in Microsoft Excel for data analysis, reporting, and tracking of transportation metrics. PBI User: Experience using Power BI (PBI) or similar business intelligence tools to visualize and analyze transportation data for decision-making purposes. Knowledge & Experience of the Transportation Industry: A solid understanding of transportation logistics, including shipping modes, regulations, and industry best practices, along with practical experience in freight management.

WHAT'S IN IT FOR YOU

Stable permanent role Monday to Friday. Great work environment. Excellent company benefits + pension contribution. Genuine progression opportunities. Opportunity to work for a forward-thinking global brand.

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