Casualty Claims Handler
4 weeks ago
Overview
Casualty Claims Adjuster – Level 3 Based in our Tamworth office, the purpose of this role is to investigate insurance claims to determine the extent of liability on behalf on the client. The role will involve examining the damages to people and property, as well as communicating with third parties to determine the amount of money owed. You will be managing the own damage and Third Party repair process from beginning to end. How you'll make an impact Make liability enquiries, in accordance with Adjuster’s Manual, using most appropriate method (phone, correspondence, field visit). Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with GB realistic reserving philosophy. Clearly explain decisions on liability, negotiating settlement within authority level where appropriate. Respond to all written and phone enquiries clearly, courteously and promptly. Review claims regularly using diary system to ensure accurate reserves and timely closure. Develop relationships with clients by providing a friendly, efficient service. Liaise with and control own solicitors to ensure cases not abandoned to them. Assist in general office administration (e.g. post, printing, order supplies, maintaining equipment) to ensure smooth running of office. About you Previous experience within a Claims Management role within Casualty Claims. Strong communication skills. Demonstrate the ability to communicate in a complete, concise and logical manner on adjuster level files. Presentation Skills. Demonstrate the ability to prepare and present adjuster level claims while showing confidence and poise. Ability to build relationships with clients/carriers/brokers through active listening and close adherence to their priorities, style and Service Instructions. Technical Knowledge. CII Certificate in Insurance desired. Why Gallagher Bassett? As the premier multiline claims services provider in the world we help people, companies and organisations around the globe improve their claims experience. Gallagher Bassett are a Third Party Administrator, providing claims and risk management services on behalf of our clients within the Commercial and Local Authority Sectors. By joining Gallagher Bassett, you are joining a global organisation who will present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth. What can Gallagher Bassett offer you? Fully funded Qualifications, and Learning and Development Courses 25 Days Annual Leave, Plus Bank Holidays Pension Package Subsidised Gym Membership Life Assurance Group Income Protection Season Ticket Loans Gallagher Benefits Choice Portal Employee Stock Purchase Plan Compensation and benefits Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require any reasonable adjustments with your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. If this sounds like somewhere you’d like to join, we'd love to hear from you-
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