Account Manager

Found in: Talent UK C2 - 1 week ago

West Malling, United Kingdom Landmark Information Full time

West Malling, Kent/Stoke-on-Trent/Reading/Glasgow

What it's like to work at SearchFlow:

If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people. We also love a good work social and team building events.

As well as this we offer:

25 days’ holiday, with optional 5 days unpaid leave per yearFlexible workingCycle to Work schemeFocus on training and career progressionCompetitive salary

The Opportunity 

The Account Manager will be responsible for retaining and growing revenues from a defined portfolio of internal accounts, manage a portfolio of small – medium commercial and residential firms, building strategic relationships and conduct training and account reviews, gain share of wallet from missing users/departments, establishing upsell opportunities for full product range.

The role will involve:

Managing and retaining an account portfolio to exceed growth targets.Growing the account portfolio by identifying new users, competitive win backs and gaining referrals.Developing and executing a consultative sell.Ensuring effective implementation of all new customers to ensure on-going usage and growth in the aftersales environments.Delivering against all agreed company and department KPIs and service levels.Setting and conducting telephony client meetings to review the account.Developing long term profitable relationships with customers to ensure full growth potential of your portfolio.Organising CPDs, product seminars and company presentations within customer portfolio

About You

You will be customer focussed with the ability to network, build excellent rapport with varied customers and colleagues and deliver persuasive presentations. You will have a tenacious and determined attitude with good time management skills to manage your own workload.

You will also have/be:

Graduate calibrePrevious experience in a B2B or B2C sales role with the drive to exceed minimum expectations.Excellent written and oral communication skills.A basic understanding of professional account selling.Knowledge of the internet and the supply of online information.MS Office – Word, Excel, Powerpoint

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