Corporate Communications Manager

4 weeks ago


Chelmsford, United Kingdom Northumbrian Water Full time

About the role

We’ve a great new opportunity to become our Corporate Communications Manager to deliver our reputation management and external engagement in the both the Essex & Suffolk Water and Northumbrian Water operating area. We’re looking for you to provide direction and expert counsel on all aspects on public affairs, media relations, external engagement, internal and external communication, regulatory reporting, and reputation management.

You’ll support the delivery of NWG’s vision and business plan intentions through leading planned, creative integrated communications across a broad range of Corporate Affairs activities. We’re looking for you to provide strategic communications advice and briefings to Chief Executive and Executive Leadership Team on complex and sensitive issues.

In the role you’ll be a senior member of the Corporate Affairs leadership team with oversight of the entire directorate with specific additional line management responsibility across predefined areas, along with deputising for the Head of Corporate Affairs and providing support across the Corporate Affairs function.

We’re looking for you to lead the delivery of all regulatory reporting, providing strategic direction and ensuring that all reporting is effective, on brand and delivered on time, along with seamlessly integrating the internal and external communications strategies and ensuring a coordinated approach to delivery and monitoring.

You’ll be steering development and engagement levels to drive continuous improvement of results across the Corporate Affairs team, along with providing expert counsel across all Corporate Affairs functions on the senior standby rota.

About you

We’re looking for you to have proven experience leading Corporate Affairs functions to drive high performance and leading results, along with delivering on challenging media relations in a complex and high paced environment.

Your experience will come from delivering integrated communications at a senior level in a large organisation, with a proven track record of delivering crisis communications and proven experience of managing senior external stakeholder relationships, public affairs strategy and external engagement.

We’re looking for you to have proven experience of providing expert communications advice at an Executive/Director level, managing partnerships with NGOs with the ability to be managing multiple projects and opposing demands.

You’ll have the experience and skills to provide expert counsel during incident and crisis situations, provide expert PR advice in sensitive and complex situations, along with the skills and experience to critique communications and assimilate complex information and translate it into clear messages for a range of targeted audiences.

We’re looking for you to be able to build relationships and technical knowledge across the business to respond effectively to reputational issues, along with the proven ability to write for different audiences and critique communications to drive improvements.

You’ll ideally have a CIPR Diploma (or be working towards this) or an equivalent professional qualification to support your application too.

So, if this sounds like you, we’d love to hear from you

Here at Northumbrian Water/Essex and Suffolk Water, Diversity, Inclusion and Equity means bringing your full self to work. We encourage and welcome applications from all underrepresented groups, as we believe and strive for community representation within all our teams, structures and organisation


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