Refugee Housing Adviser LBHF616015

3 weeks ago

London Borough of Hammersmith and Fulham, United Kingdom Hammersmith & Fulham Council Full time

Refugee Housing Adviser LBHF616015

Job Details:

About the role

The Housing Solutions service has a new and exciting role within the Assessment & Prevention team.

As Refugee Housing Adviser you will work closely with the Council's Refugee Outreach Team to carry out early intervention to ensure that asylum seekers in NASS accommodation and refugees who have recently gained status have access to housing advice and support. You will manage your own case load of asylum seekers/refugees and other homeless applicants to assess their housing needs. You will offer housing advice to prevent homelessness and support clients to access a broad range of housing options.

Attitude is key. The successful applicant will be enthusiastic, highly motivated with excellent communication skills and have sufficient experience of working with residents to provide housing advice and housing solutions, preventing homelessness, and assessing homelessness applications under part 7 of the Housing Act 1996 (as amended).
If you are interested in this role or have any questions please contact Stefan Bicknell, Housing Advice & Homelessness Manager.


The key responsibilities are:

Provide housing advice and support to prevent and resolve homelessness among asylum seekers and refugees who are homeless or at risk of becoming homeless. Be the main point of contact between the Refugee Outreach Team and the Housing Solution Team, as well as the Home Office and National Asylum Seekers Service (NASS).  Identify and assess support needs and refer to relevant housing pathways and support services. Develop and implement new processes in coordination with Refugee Outreach Team to ensure early intervention prior to the end of NASS support to prevent homelessness. Assess, administer and make decisions on the outcome of individual homelessness applications under Part VII of the Housing Act 1996 (as amended) in accordance with legislation and case law.  Maintain high levels of excellent customer care and empathy throughout.

Please refer to the for more information.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click .


Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.


Job Segment: Equity, Customer Service, Finance

  • Refugee Housing Adviser LBHF616015

    4 days ago

    Fulham, Greater London, United Kingdom Hammersmith & Fulham Council Full time

    Refugee Housing Adviser LBHF616015 Job Details:About the roleThe Housing Solutions service has a new and exciting role within the Assessment & Prevention team. As Refugee Housing Adviser you will work closely with the Council's Refugee Outreach Team to carry out early intervention to ensure that asylum seekers in NASS accommodation and refugees who have...

  • Refugee Housing Adviser

    3 days ago

    Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

    **Job Details**: **Salary range**:£40,389 - £42,855 per annum **Work location**:145 King Street, Hammersmith, London, W6 9XY **Hours per week**: 36 **Contract type**: Temporary for 12 months **Vetting requirements**:Enhanced DBS Check **Closing date**: 16 June 2024 **About the role**: The Housing Solutions service has a new and exciting role within the...

  • Disability Adviser

    3 days ago

    Fulham, Greater London, United Kingdom Hampshire County Council Full time

    Press Tab to Move to Skip to Content Link Refugee Housing Adviser LBHF616015 Contract type: Temporary for 12 months Stefan Bicknell, Housing Advice and Homelessness Manager STEFAN.The Housing Solutions service has a new and exciting role within the Assessment & Prevention team. As Refugee Housing Adviser you will work closely with the Council's Refugee...

  • Temporary Finance Advisor

    4 weeks ago

    Hammersmith, Greater London, United Kingdom Hampshire County Council Full time

    Press Tab to Move to Skip to Content Link Refugee Housing Adviser LBHF616015 Contract type:  Temporary for 12 months Stefan Bicknell, Housing Advice and Homelessness Manager  STEFAN.The Housing Solutions service has a new and exciting role within the Assessment & Prevention team. As Refugee Housing Adviser you will work closely with the Council's...

  • Refugee Mental-health Co-ordinator

    2 weeks ago

    London, United Kingdom Refugee Radio Limited Full time

    Job description **Purpose and background** To help deliver Refugee Radio’s mental-health project to the highest professional standard, providing specialist support to refugees, asylum seekers and other vulnerable migrants, in particular those with PTSD and other mental health issues. The role will include facilitating a weekly support group for...

  • Housing Options Adviser

    2 months ago

    London, United Kingdom Akton Recruitment Ltd Full time

    Housing Options Adviser To provide casework services directly with Ukrainian refugees and their Sponsors under the Homes For Ukraine Scheme in order to sustain arrangements at risk of failure, prevent homelessness, provide comprehensive advice about and access to appropriate rehousingoptions including the new "rematching" of refugees to new Sponsors. This...

  • Refugee Case Worker

    3 weeks ago

    London, United Kingdom The Oyster Partnership Full time €24 - €26

    Refugee Case Worker (Housing Options Officer) Per hour Contract Looking for a role to help make a difference? Over the last few months, councils across the country have been investing heavily to cope with the influx of refugees. Now springs hear, a Local Authority in London have been set an initiative to help support the current Afghan Refugee crisis...

  • Refugee Case Worker

    3 weeks ago

    London, United Kingdom The Oyster Partnership Full time €24 - €26

    Refugee Case Worker (Housing Options Officer) Per hour Contract Looking for a role to help make a difference? Over the last few months, councils across the country have been investing heavily to cope with the influx of refugees. Now springs hear, a Local Authority in London have been set an initiative to help support the current Afghan Refugee crisis...

  • Refugee Case Worker

    3 weeks ago

    London, United Kingdom The Oyster Partnership Full time €24 - €26

    Refugee Case Worker (Housing Options Officer) London Per hour Contract Your Contact Rahys Khan Your next role It’s time for the next step. You’ve earned it. Apply Looking for a role to help make a difference? Over the last few months, councils across the country have been investing heavily to cope with the influx of refugees. These same...

  • Refugee Case Worker

    3 weeks ago

    London, United Kingdom The Oyster Partnership Full time €24 - €26

    Refugee Case Worker (Housing Options Officer) London Per hour Contract Your Contact Rahys Khan Your next role It’s time for the next step. You’ve earned it. Apply Looking for a role to help make a difference? Over the last few months, councils across the country have been investing heavily to cope with the influx of refugees. These same...

  • Digital Copywriter

    3 weeks ago

    London, United Kingdom Refugee Council Remote Work Freelance Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Digital Copywriter

    1 month ago

    London, United Kingdom Refugee Council Remote Work Freelance Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Digital Copywriter

    3 weeks ago

    London, United Kingdom Refugee Council Remote Work Freelance Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Digital Copywriter

    3 weeks ago

    London, Greater London, United Kingdom Refugee Council Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Digital Copywriter

    3 weeks ago

    London, Greater London, United Kingdom Refugee Council Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Digital Copywriter

    3 weeks ago

    London, Greater London, United Kingdom Refugee Council Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Digital Copywriter

    1 month ago

    London, Greater London, United Kingdom Refugee Council Full time

    The Refugee Council is one of the leading organisations in the UK working with people seeking asylum and refugees. Our operational teams based in various locations throughout England provide advice and assistance across a wide range of issues, including helping people seeking asylum through the complexities of the asylum system, addressing issues of...

  • Refugee Resettlement Worker

    2 months ago

    London, United Kingdom Akton Recruitment Full time

    **Refugee Resettlement Worker** **Southwark** **Job Role** To assist refugees placed or moved into the Southwark area to resettle in the UK. Service streams include the Homes for Ukraine Scheme, Afghan Resettlement Scheme, Syrian Resettlement Scheme and Southwark's response to the Streamlined Asylum Process. The work includes face-to-face outreach work...

  • Institutional Partnership Adviser United Kingdom

    2 months ago

    London, United Kingdom Norwegian Refugee Council Full time

    The starting salary for this position is £50,904 p.a. (plus £3,000 p.a. London Weighting for those living inside Greater London). The position is based in London, with minimum 3 days per week working in our office in Marylebone. Applicants must already have the right to live and work in the UK. **Background** The Institutional Partnership Adviser (IPA)...

  • Housing Adviser

    4 days ago

    Hammersmith, United Kingdom Pertemps Network Group Full time

    **Job Description**: Are you an exceptional Housing Adviser, primed to make your mark with one of London's most forward-thinking councils nestled in West London? An incredible opportunity awaits you to join the Homelessness Assessment & Prevention department, where you can spark transformative change in the heart of the community. Role: Housing Advisor Rate:...