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Compliance Manager

4 months ago


London, United Kingdom WTW Full time

The Company

WTW (NASDAQ: WLTW) is a leading global advisory, broking, and solutions company helping clients worldwide turn risk into growth. With roots dating back to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at .

The Segment: Risk and Broking

Risk and Broking (R&B) provides a comprehensive suite of solutions to help clients manage and measure risk and capital through investment advice, advanced analytics, structuring, and completing transactions, and placing risk. Our expansive offerings are essential for clients who bring capital to risk and risk to capital. By working collaboratively within the segment and across WTW, we offer clients the most complete and complementary solutions in the market.

Line of Business: Insurance Consulting & Technology

Insurance Consulting and Technology (ICT), led by Frank Schepers, has over 1,700 colleagues operating in 28 countries. It is a leading provider of advice and technology solutions primarily to the insurance industry, helping clients manage risk and capital, improve business performance, and create competitive advantages through consulting services focusing on financial and regulatory reporting, enterprise risk and capital management, M&A, products, pricing, business management, distribution, and strategy.

The Role

As a core member of the ICT Europe, Middle East, and Africa (EMEA) Regional Operations team, you will focus on aligning and monitoring our compliance with company-wide policies, specifically regarding Risk and Excellence, in the most efficient and effective way. You will establish a strong knowledge of these policies and implementation processes to ensure effective client engagement, project delivery, and optimal business performance. This role reports to the Regional Operations Manager and operates within a team spanning Business Operations, Excellence, and Project Management activities.

Role Objectives:

Innovation & Operational Excellence (60%) Enhance operational excellence and drive continuous improvement. Manage the Risk Dashboard for ICT EMEA and UK regulated entity reporting. Act as the ICT EMEA Compliance interface for all Risk issues. People (10%) Develop a working knowledge of ICT EMEA’s people map to act as a liaison between the Risk function and ICT EMEA. Maintain the ICT Global Excellence page. Financials (15%) Support ICT financial objectives through operational efficiencies, cost containment, and continuous improvement. Collaborate with Finance/HR/Recruitment for data and analytics to inform business decision-making. Clients (15%) Project manage Risk actions and Excellence initiatives across EMEA. Manage the EMEA Excellence review program and related meetings.