Pharmacy Quality and Safety Production Manager

4 weeks ago

London, United Kingdom Cleveland Clinic London Full time

Job summary

Reporting to the Director of Pharmacy, the Lead Quality, Safety and Production Pharmacist for Cleveland Clinic London (CCL) will support the delivery of the CCL Medicines Optimisation mission of providing a safe, effective, high quality and efficient pharmaceutical care by optimising medicines safety and patient outcomes.

The Lead Quality, Safety and Production Pharmacist will support the Director of Pharmacy, Pharmacy Operations Manager, Pharmacy IT Team Lead and Lead Clinical Pharmacist with this mission and the strategic objectives to achieve the vision through leadership, management and accountability for pharmacy production services, quality assurance, medicines safety and continuous improvement.

Main duties of the job

The Lead Quality, Safety and Production Pharmacist will assist in:

Achieving the vision of harnessing the best of global and UK clinical practice and innovation to provide holistic pharmaceutical care through the CCL Medicines Optimisation strategic objectives. Optimisation of medicines safety and patient outcomes through provision of excellent pharmaceutical care. Provision of an innovative, technologically driven 24/7 medicines management service through automation, robotics, and closed loop medicines administration. Establishment of a culture of continuous workforce training and development to cultivate an engaged, motivated, and highly skilled team. Creation of a programme of research and innovation through collaborative partnerships.

About us

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development.

Patient safety is at the heart of all our pharmacy services. At Cleveland Clinic London, we are using automation, unique to the UK, digital infrastructure, secure storage systems, and bar-coded medicines administration to achieve a closed loop medicines administration system. Our Pharmacy services will enable patients to be fully involved in their own care and to make shared decisions about their treatment.

Job description

Job responsibilities

Production Services:

Lead and be responsible for the development, implementation, and supervision of pharmacy production services in line with local and national legislation (Section 10 Exemption of the Medicines Act 1968), regulation and best practice standards and CCHS. Develop and make operational the sterile (aseptic) production service for the provision of Oncology and Central Intravenous Additive Service (CIVAS) parenteral medicines. Be responsible and accountable for the non-sterile, solid form production service, epic compound and repackaging as well as production using the unit dose robot. Be responsible and accountable for the non-sterile, liquid form production service for the provision of manually prepared oral liquid unit dose medicines. Develop and make operational a technical medicines information service for the provision of technical information and advice on the production of medicines to Caregivers for the configuration of medicines on Epic and BBraun pump libraries as well as decentralised preparation and non-standardised centralised preparation. Act as the Accountable Pharmacist for the above services and provide information and support to the Authorised Pharmacist and other production Caregivers. Manage the recruitment, training and accreditation, operations, supervision, and development of Caregivers in the 24/7 production service. Collaborate with and engage on the development, implementation and supervision of contracts and service level agreements for production clothing, consumables, monitoring, sanitation etc. Collaborate with and engage on the development, implementation, and supervision of the pharmacy cancer production service level agreement with CCL strategic partners. Quality Assurance (QA): Lead, with the Lead Quality Assurance Technician, and be responsible for the development, implementation, and monitoring of quality assurance through the following aspects of production: Pharmaceutical Quality System. Good Manufacturing Practice. Production Training and Accreditation. Validation. Supervision. Deviation Management. Change Control. Sanitation and Monitoring of the environments. Contingency and Capacity. Site Master File. Lead, with the Lead Quality Assurance Technician, and be responsible for the development, and implementation of governance (policies, procedures, guidance) and other (specifications, plans, training) documentation on the above aspects of production. Continuous Improvement (CI): Identify, develop, and implement innovative, systematic, and timely solutions to improve patient safety, outcomes as well as patient and Caregiver experience. Support the continuous education, training and professional development of pharmacy and non-pharmacy Caregivers around medicines. Lead, in collaboration with other Caregivers, the monitoring and optimisation of Pharmacy Team performance through audit, metrics, key performance indicators and analytics. Contribution to research including journal publication and conference presentation on aspects of medicines and pharmacy. Support the creation of a culture of continuous improvement by building quality improvement (QI) capability and capacity by promoting and supporting engagement in QI in collaboration with the CCL QI function.

Organisational Leadership:

Provide clarity of direction, priorities, remit, and boundaries for production Caregivers. Collaborate effectively with the rest of the Pharmacy Team and non-pharmacy Caregivers in the provision of a safe, effective, high quality and efficient service. Promote and engage in pharmacy and organisational leadership including mentoring, coaching and empowerment. Promote and encourage pharmacy Caregivers in participation in non-pharmacy activities across CCL to support the diversification of their perspective and engagement with non-pharmacy Caregivers and the wider community Employee Resource Groups. Person Specification

Qualifications

Essential

Registered Pharmacist with the General Pharmaceutical Council. Masters degree in Clinical Pharmacy or related area preferred. Diploma in Clinical Pharmacy. Post graduate accreditation in technical/aseptic services. Deep level knowledge and training in quality assurance and medicines safety.

Desirable

Further education in leadership, management, or business.

Experience

Essential

Significant pharmacy production experience (including Oncology) some of which at leadership level. Substantial hospital pharmacy experience. Experience supporting the development and implementation of medicines optimisation systems with clinical, IT and informatics teams.

Desirable

Clinical oncology experience.

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