Customer Advisor

1 month ago

Harrogate, United Kingdom Boots Full time
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.

The importance of your role.

This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business – our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.

You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.

What you’ll be doing day to day.

Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.

Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.

Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.

Inspire the in-store team with your really personable customer care, helping them any way you can.

How will you do it?

Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.

Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.

Know our customers, find more about them, what they like and what they don’t – it can make such a difference to the way we do things.

What you’ll need to have.

We’re looking for really great people, with a friendly personality. It’s all about working together as one great team – after all it’s our people that are at the heart of our business. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you – and that makes us all feel good.

Our Diversity and Inclusion commitment.

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.

Our Benefits.

We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
  Competitive holiday allowance (with the option to buy more days) Boots Retirement Savings Plan pension scheme Discretionary annual bonus scheme Enhanced Maternity / Paternity / Adoption leave pay £100 gift card for colleagues expecting/adopting a baby Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only) Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare) Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only) Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
*All rewards and benefits are subject to change and eligibility.

  • Customer Advisor

    4 weeks ago

    Harrogate, United Kingdom Jones Bootmaker Full time

    We have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Harrogate on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...

  • Customer Advisor

    4 weeks ago

    Harrogate, United Kingdom Jones Bootmaker Full time

    We have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Harrogate on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive **people who want to give...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom Jones Bootmaker Full time

    We have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Harrogate on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom Jones Bootmakers Full time

    We have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Harrogate on an 8 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...

  • Customer Experience Advisor

    2 weeks ago

    Harrogate, United Kingdom Page Personnel Full time

    Opportunity to join an International leading business within their industry - Progression opportunities available! **About Our Client**: Page Personnel are currently working with a well known business in Harrogate to recruit a Customer Experience Advisor to join their team on a permanent basis! This is a great opportunity for somebody with Customer Service...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6am - 9pm** **£11.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Harrogate** We believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Service Advisor

    3 weeks ago

    Harrogate, United Kingdom Pendragon Full time

    **Service Advisor (20 hours per week, fixed-term for 6 months)** **Stratstone BMW Harrogate** **Salary of £10,872 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Harrogate? As the UK’s leading luxury automotive retailer, we’re dedicated to providing an...

  • Customer Service Advisor

    3 weeks ago

    Harrogate, United Kingdom Stratstone BMW Full time

    **Customer Service Advisor - Fixed-Term 6 Month Contract** **Stratstone BMW Harrogate - 20 hours per week** **Salary of £10,799 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Harrogate? As the UK’s leading luxury automotive retailer, we’re dedicated to...

  • Customer Advisor

    1 week ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Decor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 6.00am - 8.00pm** **UK Notional hourly rate £11.85 per hour* (Inclusive of an £0.54 per hour, store specific location allowance)** **B&Q Harrogate** - **Rising to £12.75 from April 1st (Inclusive of an £0.54...

  • Customer Service Advisor

    2 weeks ago

    Harrogate, United Kingdom Stratstone BMW Full time

    **Customer Service Advisor (Monday-Friday, 40 hours per week. Fixed Term 6 month contract)** **Stratstone BMW Harrogate** **Salary of £21,744 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Harrogate ? As the UK’s leading luxury automotive retailer, we’re...

  • Customer Advisor

    1 day ago

    Harrogate, United Kingdom Jones Bootmaker Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Advisor

    1 day ago

    Harrogate, United Kingdom Jones Bootmakers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Part time - 20** **Permanent contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Harrogate** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Part time - 16 hours per week** **Permanent contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Harrogate** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Part time - 20** **Permanent contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Harrogate** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    3 weeks ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Part time - 16 hours per week** **Permanent contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** **B&Q Harrogate** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the...

  • Customer Advisor

    2 weeks ago

    Harrogate, United Kingdom B&Q Full time

    **About the role** **Full time / Part time - 24-39 hours per week** **Permanent contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£11.10 per hour (Inclusive of an £0.50 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Service Advisor

    2 weeks ago

    Harrogate, United Kingdom Urecruit Advertising Solutions Ltd Full time

    **The Client**: Our client is a well-established, successful and expanding multi-channel retailer. They sell trending products across kitchen, fitness and wellbeing, beauty & fashion and pets. Their in-house Contact Centre are now recruiting for a Customer Service Advisor to join their outstanding Customer Service Team. **Hours**: Permanent - Full...

  • Customer Service Advisor

    7 days ago

    Harrogate, North Yorkshire, United Kingdom Page Personnel Secretarial & Business Support Full time

    Page Personnel have just registered a new Permanent Customer Service Advisor Position in Harrogate to work for a reputable business within the Facilities Management Sector.This would be an exceptional opportunity for someone is experienced within Customer Services and is looking to join a business which can offer stability and has lots of exciting plans for...

  • Customer Service Advisor

    3 weeks ago

    Harrogate, United Kingdom Travail Employment Group Ltd Full time

    £22,279, (due to increase), discretionary bonus based on company performance, 25 days annual leave plus bank holidays, beautiful spacious and modern Harrogate based offices, on site parking, discounted gym membership, health shield, employee discount on products, product sampling & testing, social activities. Due to company growth and business levels we...